Pools and Swimming

Community Centre Closures

All of the Town’s recreation facilities, including Iroquois Park Sports Centre, will be closed to the public effective today, April 1, at the close of regular facility hours until further notice. This includes the Whitby Civic Recreation Complex health club, as well as all indoor ice rinks and pools. This means pool permits, ice permits and private meeting room bookings have also been suspended until further notice. Refunds will be issued for any cancelled permits or bookings. All memberships have been or will be placed on hold and pre-authorized payments suspended. For membership questions or cancellations, please contact us at getactive@whitby.ca.

Registration for the Town’s virtual session of its Spring Recreation Programming is now open at whitby.ca/getactive. To receive updates on re-opening plans and other virtual program opportunities, visit whitby.ca/subscribe.

Please note that McKinney Arena will continue to operate as a COVID-19 vaccination site.

We operate two swimming pools with aquatics programs and recreational swimming, leadership/lifeguard programs and the Red Cross Learn to Swim program.

Pool rentals

Anne Ottenbrite Pool (Iroquois Park Sports Centre)

Iroquois Park Sports Centre's Anne Ottenbrite Pool is located at:

500 Victoria St W
Whitby, ON L1N 9G4

The pool is currently closed and you can contact us by phone at 905.668.7765

Amenities

At Anne Ottenbrite Pool, you'll find:

25-metre deep, indoor pool with capacity of 192
Aquatics programs
Family change room and locker area
Toddler pool with spray feature
Tarzan rope

Whitby Civic Recreation Complex Pool

The Whitby Civic Recreation Complex pool is located at:

555 Rossland Rd. E.
Whitby, ON L1N 2M8

The pool is currently closed and you can contact us by phone at 905.666.1991.

Amenities

At the Whitby Civic Recreation Complex Pool, you'll find:

25-metre one depth, indoor pool with capacity of 294
Amusement slide, spray bar and mushroom
Aquatics programs
Co-ed, on-deck sauna
Family change rooms and locker area
Recreational, leisure pool
Toddler pool with spray feature

Admission policy

Maximum of two children 6-years-old and under, regardless of swimming ability, will not be admitted to the pool unless they're with a parent or guardian who is at least 14-years-old. The parent or guardian must be in the water within arm's reach of the child. As a parent or guardian, you can swim with two children who are 6 years of age or under.

Children between the ages of seven and nine must successfully pass the two-width swim test, administered by Aquatic staff, to be eligible to swim alone. Children in this age range who do not pass the swim test are required to have a parent/guardian in the water within arm's reach at all times.

Children 10-years-old and older are permitted to swim on their own.

Anne Ottenbrite Pool (Iroquois Park Sports Centre) – Registered Swim Appointments

Anne Ottenbrite Pool (at Iroquois Park Sports Centre) is open for registered lane, parent and tot and public swim times.

Registered times will be made available up to five days in advance of a swim time. Registration opens weekly on Thursday's at 9:00a.m. online and by phone 905.668.7765

Your health and safety is our top priority. That’s why the following guidelines, standards and practices must be followed by anyone entering the pool area.

At this time, the Town of Whitby is only serving customers who live in Durham Region or other Regions/Health Units that are in the red, orange, yellow, and green zones in the Province’s reopening framework. Anyone who lives in Regions/Health Units that are in grey-lockdown zones are asked to delay their visit at this time.

Book a Swim time

Book a Swim Time at Anne Ottenbrite Pool

The pool will be open Monday through Friday 7:30a.m. to 7:15p.m., and Saturdays and Sunday from 9:30a.m. to 4:30p.m.
Only facility users who are in good health should register for a swim time
Lane swims will be restricted to a maximum of two people per lane from the same household
Recreational swims will be limited to one family per lane (max 5 people per lane from the same household)
Only one swim time can be booked per day
Bookings will only be available up to five days in advance
To ensure a quick transition between groups, when your swim time has ended please promptly exit the building
Aquatic Patrons are expected to adhere to all Pool Rules, Public Health Guidelines and Admissions Standards

Know Before You Go!

A Visitor Self-Screening Questionnaire must be completed prior to each visit.
Masks are required for entering and moving throughout the building, but must be removed for swimming.

Shower at home before you arrive, as facility showers are closed.
Travel light, as personal items must be brought onto the pool deck and placed at your designated swim lane or program area. Coats and boots/shoes are permitted to remain in your assigned change cubicle.
Do not bring any outside swimming equipment. Lifejackets will be provided if requested or deemed necessary by staff.
Bring your own refillable water bottle. The water bottle filling station is available.
Please arrive on time and no more than five minutes before or after the start of your swim time.

Swim Appointment Schedule

Lane Swimming

Monday-Friday

7:30a.m. - 8:15a.m.

9:00a.m. - 9:45a.m.

10:30a.m. - 11:15a.m.

12:00p.m. - 12:45p.m.

1:30p.m. - 2:15p.m.

3:00p.m. - 3:30p.m.

8:00p.m. - 8:45p.m. (As of April 6, 2021)

Saturday and Sunday

9:30a.m. - 10:15a.m.

11:00a.m. - 11:45a.m.

Public Swimming (Max 5 family members)

Monday-Friday

6:30p.m. - 7:15p.m.

Saturday and Sunday

12:30p.m. - 1:15p.m.

2:00p.m. - 2:45p.m.

3:30p.m. - 4:15p.m.

Parent and Tot Swimming (Max 3 family members)

Monday/Wednesday/Friday

9:00a.m. - 9:45a.m. (As of April 7, 2021)

10:30a.m. - 11:15a.m.

Amenities – What Remains Closed

In order to reduce the risk of COVID-19 transmission, the following amenities are unavailable at this time:

Hair dryers
Limited change room capacities
Lockers
On-deck seating
Pool equipment and toys (lifejackets still provided if requested or deemed necessary by staff)
Pool rental availabilities
Public viewing areas
Showers
Water fountains (bottle filling station available)

Physical Distancing

We have reduced swim capacities to allow for greater personal space between swimmers and staff in the pool and change rooms.
We have installed protective barriers at customer service areas.
We have installed health and safety signage and directional markings throughout the facility and pool areas.
Please change and exit the facility quickly.

Membership Information

Because of the COVID-19 closure period, all memberships will be extended to compensate for the lost time. To purchase a new pool membership, please contact us at 905.666.1991 for more information.

We understand that you may not feel ready to return to the pool at this time. We have provided two options for members:

Request a membership cancellation. We will provide your outstanding balance via your original form of payment (credit card or cheque), or you can leave the balance on your account for future use. A $30 cancellation fee applies.

To request a membership hold or cancellation, please contact us. Please include your name, membership type and mailing address in your request.

Abilities Centre Memberships

If you are an Abilities Centre member, you can book a lane swim time by calling 905.668.7765. Please show proof of valid Abilities Centre membership when you arrive.

COVID-19 protocols

We are committed to providing as safe an experience as possible within all of our facilities. Please keep up-to-date on current COVID-19 public health updates.