Register online

This easy-to-use system has streamlined search features, allows you to create an account, log in with an email address and register/pay for programs.

Visit ACTIVENet Whitby to log into your online recreation account. If you have not yet activated your account but have registered for a recreation program within the last two years and have an email address on file with us, you can activate your account online by selecting ‘Forgot My Password’. New Users can create an account by selecting ‘Create an Account’.

Online Payment methods include: Visa, AMEX, Mastercard (At this time we cannot process Visa Debit cards online)

For assistance with account creation or online support please call 905.655.2010 or 905.668.7765

• Brooklin Community Centre and Library, 8 Vipond Rd, 905.655.2010
• Iroquois Park Sports Centre, 500 Victoria St W, 905.668.7765
• Whitby Civic Recreation Complex, 555 Rossland Rd E, 905.666.1991
• Whitby Seniors’ Activity Centre, 801 Brock St S, 905.668.1424

Payment methods include: Cash, debit, cheque, credit

Refund Policy/Early Course Withdraw Policy

A full refund will be issued for any program cancelled by the Town. If a participant withdraws from a program, prior to the start date, a refund will be provided subject to an administration fee. After a program has started, participants can request
that a pro-rated credit be applied to their account. Alternatively, a pro-rated refund can be issued and is subject to an administration fee. To withdraw from a course, please call our Customer Service Centre at 905.666.1991 or visit a registration centre.  Camps/Workshops: Transfers and withdrawals from camps, workshops and P.A. Day programs can be requested up to four days prior to the start date of a program. A full credit, subject to an administration fee, will be provided. A $10 fee is applied to all course withdrawals.

Missed Classes
In the event that a customer is unable to attend a class, makeup class(es) will not be offered.

Refunds, Withdrawals and Transfers

Withdrawals, refunds and transfers cannot be processed in your online account. For assistance please call or visit one of our registration locations.

Information on Fall recreation programs will be available to view on our online registration site on August 8, 2022.

Online and in Person Registration Begins:

Wednesday August 24, 2022 - 9:00a.m. (Recreation Programs, Swimming Lessons, Aquafit and 55+ Programs for Residents)

Wednesday August 31, 2022 - 9:00a.m. (Swimming Lesson, Aquafit, and 55+ Program Registration for Non-Residents)

• Fall 2022 - Preschool Programs
• Fall 2022 - Children's Programs
• Fall 2022 - Youth Programs
• Fall 2022 - Aquatic Leadership Programs
• Fall 2022 - Aquafit Programs
• Fall 2022 - Swim Lessons
• Fall 2022 - Adult Programs
• Fall 2022 - All Ages Programs
• Fall 2022 - 55+ Programs
• Fall 2022 - Community Connection Programs
• Fall 2022 - Station Gallery Programs

Winter 2023 - Recreation Programs

Information on Winter recreation programs will be available to view on our online registration site on November 21, 2022.

Online and in Person Registration Begins:

Wednesday December 7, 2022 - 9:00a.m. (Residents Only)

Thursday  December 8, 2022 - 9:00a.m. (Aquafit for Residents)

Wednesday December 14, 2022 - 9:00a.m. (Program registration opens to Non-Residents)

• Winter 2023 - Children's and Preschool Programs
• Winter 2023 - Youth Programs
• Winter 2023 - Aquatic Leadership Programs
• Winter 2023 - Aquafit and Adult Swim Programs
• Winter 2023 - Swim Lessons
• Winter 2023 - Private Swimming Lessons
• Winter 2023 - Adult Programs
• Winter 2023 - 55+ Programs
• Winter 2023 - Community Connection Programs
• Winter 2023 - Station Gallery Programs

You may notice that the Civic Recreation Complex pool isn’t yet listed as a program location. Unfortunately, the opening is delayed until summer 2023. For more information and to subscribe to receive project updates, visit connectwhitby.ca/CRC