By-laws

The Town of Whitby enacts by-laws in order to help keep our community safe. View a complete list of by-laws for our community. Please contact us if you'd like to request a document in an alternative format.

View our by-laws

By-law Questions and Complaints

Before submitting a question or complaint, review our By-Law Lookup Tool for information on specific by-laws. This tool can help you understand regulations on things like fence heights, set back distances, commercial/recreational vehicles in residential areas, or other by-laws.

If you have a question about a Town of Whitby by-law, including fence heights, setback distances, parking regulations, commercial/recreational vehicles in residential areas, or other by-law inquiries, please submit a by-law inquiry.

Please note: This option is for general questions only and should not be used to submit a complaint.

Submit a By-law Inquiry 

If you believe a Town of Whitby by-law is being violated, please complete our Enforcement Services Complaint Form.

Anonymous complaints are not accepted. Enforcement staff may contact you to verify the information provided.

Before submitting a complaint, please have:

  • Your name, address, and contact information
  • The address or location of the concern
  • Details of the concern, including dates and times

Complaints are reviewed and prioritized based on public safety, urgency, and available resources. Submission of a complaint does not guarantee immediate enforcement action or a specific outcome.

Submit an Enforcement Services Complaint

For by-law concerns that are creating a safety hazard outside of regular business hours, please complete our After-Hours Complaint Form. After-hours complaints are monitored only as resources allow.

Examples of concerns that may warrant prompt action include:

  • After hour noise disturbances
  • Parking concerns creating safety hazards, such as obstructed fire routes, blocked fire hydrants, or vehicles parking within the intersection
  • Tree being damaged on Town boulevard or in a Town park
  • Health and safety issues related to Property Standards, such as falling trees, buildings or structures
  • Road occupancy matters that are causing a safety issue
  • Construction dust from private residential works

After-hours complaints are reviewed and responded to based on urgency and available resources. Concerns that do not require an immediate response may be forwarded to Enforcement Services for follow up during regular business hours. 

Submit an After-Hours Complaint

Non-emergency concerns should be submitted through the Enforcement Services complaint form, or contact the Town during regular business hours.

Contact Us

Town of Whitby

575 Rossland Road East
Whitby, ON L1N 2M8

905-430-4300
service@whitby.ca

Contact the Town of Whitby

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