We are committed to protecting your privacy and personal information whether you are browsing for information or conducting business through the Town of Whitby's website. The Town of Whitby is subject to the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The Town will not use any personal information for any purpose that is inconsistent with the purpose for which the information was collected.

Collecting personal information

Personal information is defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) as “recorded information about an identifiable individual”. This would include information such as your home address, email address, phone number, birth date/age, ethnic origin, education, medical and financial information.

The Town collects and retains personal information for the following reasons:

• To process your requests for services, products or additional information
• To communicate with you
• To meet legal and regulatory requirements

Most information available on the Town's website is available anonymously. We do not collect any personal information from you unless it has been voluntarily provided. When you conduct business with the Town we will collect only as much personal information as is necessary. When we collect your personal information, you are entitled to know the following:

• The reason the information is being collected and how it will be used
• The authority that allows the municipality to collect personal information (i.e.; Municipal Act)
• Who you can contact if you have any questions regarding the collection and use of personal information

Correcting/Changing personal information

If your personal information changes, is incorrect, or your no longer desire services, the Town of Whitby will endeavour to provide a way to correct, update or remove the information from our records.

Questions?

Please contact us if you have any questions about the collection, use and correction of personal data on the Town of Whitby's website.