Parking

The Town of Whitby regulates parking through the Traffic By-law. Learn about how we work to keep the community safe and efficient with our variety of parking options, parking tickets and short term on-street parking registration.

File a parking complaint

You can file a parking complaint by completing our Parking Services Complaint Form. Anonymous complaints are not accepted. We will follow-up to confirm details in order to resolve your concern. Please provide a detailed description of the location and identified vehicle(s) involved in the parking issue. Common parking infractions that you can report include any vehicle that has:

parked or stopped over a sidewalk and or crosswalk
parked on the street for more than 3 hours
interfered with snow plowing/snow removal
parked in a fire route
parked within 3 metres of a fire hydrant
parked in an accessible parking space without a valid permit
parked in a signed no parking or no stopping zone
parked a commercial vehicle in a residential zone
parked in a way that blocks a driveway or laneway
parked within 10 metres of an intersection a T-intersection (measured from the back of the curb radius)
interfering with road maintenance (street sweeping, street/catch basin repairs, etc.)
parked on the street between 2:00 a.m. and 6:00 a.m. from November 1 to April 15
blocked the way for emergency vehicles to move freely through the streets to respond to an emergency

Street parking

We have many options for paid parking on the streets in the Town. Find what method works best for you.

Smart meters on Centre Street North

You can use the Town's smart meters installed on Centre Street North between Dundas St. and Mary St. The user-friendly meters accept credit cards and coins.

Pay by phone with HonkMobile

If you're using paid on-street parking spaces or municipal parking lots in Whitby or Brooklin, you can pay by phone for municipal parking using the HonkMobile application. Download the HonkMobile application through the App Store or Google Play on your mobile device. If you have an iOS or Android device, the app is free.

You can benefit from HonkMobile in multiple ways because you can:

easily use it anywhere
save time parking
pay for parking before you arrive at the parking location, or upon arrival
receive alerts and reminders 15 minutes prior to expiration of parking session
pay for additional meter time remotely

Parking enforcement for HonkMobile

Although your parking time is not displayed on the meter with HonkMobile, Parking Enforcement Officers use a wireless handheld device to detect when you've paid for your parking.

Ticket voids

While we make every effort to ensure you don't receive a ticket after paying to park with HonkMobile, communication and technology issues occur from time to time. If you receive a parking ticket after paying for HonkMobile, email us your HonkMobile receipt to have your ticket voided or contact our Parking Services at 905.430.4322.

Metered parking

You can use one of 274 parking meters for on-street parking spaces throughout our Downtown. Maximum parking is two hours for a rate of $1.50 per hour.

Free parking

Parking is free weekdays after 6 p.m. and on Saturdays, Sundays and holidays. Please continue to respect the two hour maximum for metered parking. If you have a valid accessible parking permit, you may also park free of charge at metered spaces.

Prohibited parking hours

You are prohibited to use metered parking on Dundas St. between Brock St., Euclid St./Henry St. during the hours of 4:30 p.m. and 6 p.m.

On street parking on Mary St., between Brock St. and Byron St., is also prohibited between 7:30 a.m. and 9 a.m. and 4:30 p.m. to 6 p.m. This helps support traffic flow during rush hour.

From November 1 to April 15, you are prohibited to park on any road or street between the hours of 2 a.m. and 6 a.m.

Municipal parking lots

Our rate for using municipal parking lots is $1 per hour. You can find pay and display ticket machines in each parking lot that accept Visa, Mastercard and coins. Ticket machines located in Brooklin only accept coins.

Free parking

We offer free parking every weekday after 6 p.m. and on Saturdays, Sundays and holidays. Please continue to respect the three hour maximum time limit for parking lots. If you have a valid accessible parking permit displayed in your vehicle, you can park free of charge in any parking lot.

Lot locations

There are six municipal parking lots within the Town's downtown core and one in Brooklin's downtown with 90 parking spaces. These parking lots are strategically placed to allow you to shop and do business.

Leased parking passes

If you are interested in leasing a parking space for municipal lots numbers 3, 6 or 9, you can contact Transportation Services to receive a parking pass in the mail. This parking pass allows you to regularly use parking spaces with the convenience of a parking pass instead of having to purchase and display your parking ticket every day.

Benefits of leased parking pass program include:

discounts for longer term leases
make renewal payments in advance before expiry date

Accessible parking permit

If you have a disability and would benefit from parking designed and located to assist with accessibility, you can apply for an accessible parking permit. Accessible parking spaces are available in the municipal parking lots. These parking spaces are marked with a posted sign.

Fine for not displaying permit

You must have valid accessible parking permit displayed in your vehicle, and the permit holder must have been in the vehicle to use an accessible parking permit. You will be charged a minimum fine of $300 if you do not have a valid permit displayed.

Veteran parking

We acknowledge the valuable service our veterans provide to our Country. If you are a veteran and have a vehicle displaying a veteran licence plate, you have access to free parking at on-street metered parking spaces and in municipal paid parking lots for the allotted maximum times.

School zones

To keep children safe as they travel to and from school, please avoid these parking-related offences near schools:

parking in a fire route
parking in a signed no parking or no stopping zone
parking over a sidewalk
parking in a manner that blocks a driveway or laneway

Speed enforcement in school zones is under the jurisdiction of the Durham Regional Police Service.

Operation School Zone ABCs

Operation School Zone ABCs is a school safety initiative to keep the school zone safe as more students choose to drive to and from school. We encourage parents, guardians and students driving around school property to:

A - Always obey the signs
B - Bike or walk to school
C - Co-operate to make everything go smoothly

This initiative is supported and promoted by Parking Services, Transportation Services, Durham Regional Police Services (DRPS) and Durham District School Board (DDSB) to help reduce complaints regarding:

Aggressive and dangerous driving
Vehicle congestion
Disregarding signs including no parking, no stopping and speed limits

For more information regarding enforcement please contact Parking Services at 905.430.4322.

Parking Master Plan Study

We are reviewing your current and future needs to address on-street parking in our communities with the parking Master Plan Study. If you have any questions, please send us an email.

Stay updated and involved

If you're interested in staying updated to the latest plans made for the Parking Master Plan Study, send us an email to be placed on our Interested Parties email list and provide input on our study.

Draft Parking Master Plan

Parking Master Plan Report
Parking Master Plan Appendix A - Consultation
Parking Master Plan Appendix B - Financial Assessment
Parking Master Plan Appendix C - Utilization
Parking Master Plan Appendix D - TDM
Parking Master Plan Appendix E - Future Needs
Parking Master Plan Appendix F - Technology
Parking Master Plan Appendix G - Policies
Parking Master Plan Appendix H - Permit

Staff reports and recommendations

View our staff reports and recommendations about the Parking Master Plan Study. If you have any questions, contact Transportation Services. The Draft Parking Master Plan report was presented to Committee of the Whole on June 25, 2020. The Parking Master Plan Status Update Report was presented at the Committee of the Whole Meeting on Monday May 13, 2019.

The purpose of the meeting was to present the Committee with a status update of the Parking Master Plan project, including information display boards shared. The report included preliminary recommendations that were presented to the public for comment at a June Public Information Centre:

Expansion of the lease parking program to certain existing/proposed on-street parking meter locations
Expansion of Municipal Lot 5 (Green Street/Colborne Street) to the east on Town owned lands to create approximately 20-25additional parking spaces
Starting the process for a Private Public Partnership (3P) or Design-Build Operate (DBO) model for parking structure(s) within Downtown Whitby
Pilot project for on-street residential permit parking

A staff report followed the June Public Information Centre.