Community Supports

From food assistance and shelter services to mental health support and employment guidance, there are many community supports available to help those in need in Whitby and Durham Region.

Homeless Supports and Services In Durham Region

If you have questions or looking for support contact the Region of Durham at 289-979-9428 open from 8 a.m. - 6 p.m., 7 days a week.

Homeless Supports in Whitby

The Town is committed to continuing to work with the Region, community partners, and local service providers to support individuals and families experiencing homelessness or at-risk of homelessness in our community.

Here’s a list of local services and resources available to help.

Who To Call

To report an immediate safety concern, call 9-1-1

For questions related to homeless supports and services in the region, contact the Region of Durham at 289-979-9428
To report discarded needles found on public property, contact the Town’s Community Services Department at facilities@whitby.ca or 905-430-4310
To report a concern about the operation of a warming centre in Whitby (unsafe activity, loitering, etc.), call the Salvation Army at 905-809-7186

To report a concern about the maintenance of a warming centre in Whitby, contact the Town’s Community Services Department at facilities@whitby.ca or 905-430-4310

To report a concern about an encampment in a Town Park or Open space, contact the Town’s By-law Division at 905-430-4345.

For information on transportation services needed for individuals experiencing homelessness, call the John Howard Society at 905-579-8482

For general concerns, any Durham resident can provide feedback online.

Warming Centres

Visit the Region of Durham’s website for additional information on warming centres available across the region.

Shelters

Muslim Welfare Home

425 Dundas Street East, Whitby

Phone: 905-665-0424 or 1-866-666-1115

Email: muslimwelfarecentre@gmail.com

Criteria: Single women, single women with children (boys under 12), no pets

Food Banks

If you are looking for support or wish to support food banks in Whitby, please consider visiting or reaching out to the following organizations:

All Saints Church, Whitby (905-668-5101)

Saint Andrews Outreach, Whitby (905-668-4022)

Salvation Army, Whitby (905-430-3454)

Westminster United Church, Whitby (905-723-6442)

Visit the Region of Durham’s website for information on food centres available across the region.

Encampments

Homeless encampments (tent cities) are not allowed on Town property. Town staff will work with private property owners, the Durham Regional Police Service, and local program providers to safely clear the site and connect occupants with the assistance and services they need.

To report a concern about a homeless encampment or unsheltered person, please call 905-668-7711, or toll-free 1-800-372-1102, or visit Emergency Supports for Unsheltered Residents website.

Hygiene Products

Free feminine hygiene products are available at the Brooklin Community Centre and Library, McKinney Centre, and all Whitby Public Libraries.

Other hygiene products are available during food bank hours through the Salvation Army’s Whitby location at 710 McQuay Blvd open Monday to Wednesday from 9 to 11:30 a.m. and 12:30 p.m. to 3 p.m.

Housing Supports (housing outreach or eviction prevention)

John Howard Society is located in Downtown Whitby and can assist with various services, such as housing assistance, housing-related transportation, connections to other services, support negotiating with potential landlord or applying for housing programs. They can also help out through Project-X-Change with needle disposal.

John Howard Society

Located at: 114 Dundas Street East #200, Whitby
Phone: 905.926.8073
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Naloxone Kits for Businesses

Naloxone is a drug that can temporarily reverse the effects of an opioid overdose. Businesses can find out if they are required to have a naloxone kit at their workplace, get a kit for free, and access training on how to use it.