Report an Issue

Are you looking to report an issue you've noticed in Whitby? Look below for the issue type you are reporting on, and click on the link or fill out the form to provide the needed details.

Report a Lighting, Park, Road, Vandalism or Waste Collection Issue

We'll need to know where the issue is located, and if you could provide an image, it will help staff to get the right people and tools out to the location!

Submit your lighting, park, road, vandalism or waste collection issue

If you are using a mobile device to report an issue:

Line up the icon to the location of the issue and place it on the map by clicking on the map marker icon
Once you have selected and placed your issue location on the map, click the left arrow to exit the map and return to the form

Report a Winter Issue

If you notice snow, ice or damage on a Road, sidewalk or trail that is maintained by the Town let us know! We'll need to know where the issue is located, and if you could provide an image, it will help staff to get the right people and tools out to the location!

Report a Road, Sidewalk or Trail Winter Issue

If you are using a mobile device to report an issue:

Line up the icon to the location of the issue and place it on the map by clicking on the map marker icon
Once you have selected and placed your issue location on the map, click the left arrow to exit the map and return to the form

Parking complaint

You can file a parking complaint by completing the Parking Services Complaint Form. Anonymous complaints are not accepted. We will follow-up to confirm details in order to resolve your concern.

File a parking complaint

Noise Complaint

All complaints, including emails, must contain the complainant's name, address and phone number. Please note that all personal information about complainants will remain confidential.

File a noise complaint