The Town of Whitby is making changes to it’s parking enforcement process to improve safety, particularly within school zones.
Starting September 16, we’ll be using a new system to issue Parking Penalties (parking tickets), which are the new name for parking tickets. This system will help us to:
To identify your parking penalty (parking ticket) version and find out your payment or dispute options, please refer to the two images below.
If the Penalty Notice (parking ticket) is white your Penalty Notice was issued under the authority of the Municipal Act.
Municipal Act - Penalty (Ticket) Options | ||||||||||||||
If you received a Municipal Act penalty notice (parking ticket) in the Town of Whitby for violating a parking regulation in the Traffic By-law, you have 2 options to choose from. Pay Your Penalty (Ticket):
Dispute Penalty (Ticket):If you think you shouldn't have gotten a penalty (ticket), you can dispute it within 15 days. This involves a review process with potential fees:
Important!
Remember: Paying your ticket online is the fastest and easiest option. Administrative Fees1. The table below lists the Administrative Fees as defined in Section 1 of the Town’s Administrative Penalty System By-law # 8056-24.
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Undue Hardship Consideration Form | ||||||||||||||
Experiencing financial difficulties or special circumstances that make it challenging to pay your parking ticket? Click here to access our Undue Hardship Consideration Form. This form allows you to request:
We understand that unexpected situations can arise. By submitting this form, you're requesting a review of your specific case for possible relief or alternative payment arrangements. Your situation will be carefully considered by our team. Please note that filling out this form does not guarantee approval, but it ensures your circumstances will be thoroughly evaluated. For detailed guidance on completing the form, please refer to the Undue Hardship Consideration Form Instructions. |
If the Parking ticket is yellow in colour your ticket was issued under the authority of the Provincial Offences Act.
Provincial Offences Act - Ticket Options |
If you receive a Provincial Offences Act. parking ticket in the Town of Whitby for violating a parking regulation in the Traffic By-law, you have 3 options to choose from. Pay Your Ticket (Within 15 Days):
Dispute Your Ticket (Within 15 Days):
Request a Trial (Within 15 Days):
Missed the Deadline?
Important!
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Get answers to your questions about the Administrative Penalty System (APS) and its impact on parking enforcement in Whitby.
Administrative Penalty System FAQ's |
1 - What is an Administrative Penalty System?An APS is a municipally administered program that replaces the current Court system with a faster, more flexible, and customer focused adjudication process for Municipal offences. One of the main objectives of an APS is to create a simple, accessible, fair and cost-effective system for dealing with violations. 2 - Why implement an Administrative Penalty System?Right now, the process for disputing Town of Whitby issued parking penalties (tickets) is through the provincial judicial system. Moving to an APS that is fully managed by the Town will create a faster and more flexible process for payment and dispute of parking penalties (tickets) issued by the Town. APS will create a consistent penalty (ticket) dispute resolution system and reduce the wait time to appeal a ticket from several months/years to a few weeks. Moving to APS will also allow parking penalties (tickets) to be served by mail after a violation is observed by a Municipal Law Enforcement Officer. The Town will also begin to utilize Licence Plate Recognition (LPR) technology for school zone enforcement. This will change how the Town conducts parking enforcement within school zones, freeing officers to enforce parking at multiple schools and addressing other important matters. 3 - How will I receive a penalty notice (parking ticket notice)?Parking penalty notices (parking ticket notices) may be served on the vehicle, delivered by hand, or sent by mail (the same way automated speed enforcement defendants would receive a Notice by mail). 4 - What are tiered and escalating parking penalty notices?Under the new APS, tiered and escalating parking penalties will be used to encourage compliance with the Town's Traffic By-law and discourage repeat offences/offenders. This system applies to the Town’s Traffic by-law and is comprised of three tiers (e.g. Tier 1, Tier 2, Tier 3). Penalty amounts increase with each progressive tier. Tiered and escalating penalties (tickets) apply as follows:
For example:
5 - Does it cost anything to request a Screening or a Hearing of a Penalty Notice (Ticket Notice)?Yes, there is an adjudication fee of $25 should the penalty notice (ticket notice) be upheld and “no show” fees should you not attend. 6 - How are Screenings held?Review Screenings are completed via email. 7 - What happens if I do not attend my scheduled Hearing?The penalty will be affirmed. Additionally, the registered owner of the vehicle will receive a Hearing-No show fee of $100. 8 - What happens if I do not exercise an Option for the Penalty Notice (Ticket Notice)?Failure to pay a Penalty Notice (Ticket Notice) will result in more administrative fees. Additionally, the notice will go to the Ontario Registrar of Motor Vehicles for parking penalties. They will deny the renewal of existing or the issuance of new vehicle licence plates. |
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