If you receive a parking ticket in the Town of Whitby for violating a parking regulation in the Traffic By-law, you have 3 options to choose from.

Option 1
You can pay your ticket online, in person or by mail within 15 days of the alleged infraction. Parking infraction notices carry fines that range from $15 to $450.

Pay a parking ticket online

Pay in person

You can pay a ticket in person at the Garden Street Branch Office located at 3050 Garden Street, unit 102. The office is open Monday to Friday, 8:30A.M. to 4:30P.M, not including statutory holidays. Please do not deposit cash.

Option 2
Dispute a parking ticket (Not conducted in person)

You can request a ticket review by completing the Parking Review Form.

When you request a ticket review please include the reason for the review and the expected outcome. An email will be sent to the screening officer and you will receive an email reply within 7 business days.

You must request a ticket review within 21 days of receiving the ticket. Please note that ticket reviews are not conducted in person. 

If you are choosing this option, please do not pay the ticket. If you pay your ticket, your ticket review will be cancelled and you will not receive a refund. If you would like to make the early payment within 7 days, you are not eligible for a ticket review.

Option 3
Request an in person trial within 15 days of receiving the ticket either by email or call 905-430-4322.

If you did not choose an option within the required timeframe, you will be convicted and receive a Notice of Impending Conviction.

If you received a notice of impending conviction and have missed the deadline to pay the Town, you must pay your ticket at the Region of Durham:

Provincial Offences Court Services
The Regional Municipality of Durham
605 Rossland Road East, Lower Level
PO Box 740
Whitby, ON
L1N 0B3

Website: https://www.durham.ca/en/regional-government/court-and-traffic-tickets-provincial-offences.aspx

General Inquiry

Phone: 905-668-3130
Fax: 905-668-3166
E-mail: poa.courts@durham.ca

Accessibility Inquiry

Phone: 905-668-3130 (English), 905-668-3130 ext. 3595 (Francais)
Fax: 905-668-3166
E-mail: Accessibilitypoa@durham.ca

Please note

We recommend that you read the detailed options outlined on the reverse side of the parking ticket for more information.