Animal Services



Treat Your Dog

Purchase or renew your dog licence online and receive a $25.00 voucher from Ren's Pets Depot Whitby

Here's how it works:

  • Purchase or Renew a Licence
  • Print your emailed proof of payment and wait for the your dog tag and voucher card in the mail
  • Once you receive your voucher card, bring it to Ren's Pets Depot, 980 Taunton Rd. E., Whitby along with your online purchase receipt
  • Sign up for the Ren's Rewards Program to redeem your $25.00 voucher!

Sample of Ren's Pets Depot Voucher

Terms and conditions:

  • Voucher must be redeemed at the Ren's Pets Depot Whitby store location 
  • Both printed pieces must be presented to Ren's cashier at time of purchase
  • Customer must sign up for Ren's Rewards Program to validate voucher
  • Customer must provide printed proof that the dog has been licensed via the internet and have physical voucher card
  • $25.00 amount must be used in full when presented, as there will be no residual value
  • In-store vouchers can only be used once per dog, per online purchase transaction receipt

Please note:

  • The Town of Whitby and Ren's Pets Depot will not be responsible for lost or stolen vouchers
  • The Town of Whitby is providing vouchers on behalf of Ren's Pets Depot and expressly disclaims any representations regarding the content or accuracy of materials on the voucher
  • The voucher is redeemable only for goods sold by Ren's Pets Depot (no cash value)
  • Ren's Pets Depot, not the Town of Whitby, is solely responsible for the redemption of the voucher
  • The Town of Whitby may, at any time, stop providing promotional vouchers in relation to online dog licences

Online Cat and Dog Licences

Residents can purchase cat and dog licences online. Payments for licences may be made using Visa or MasterCard using the link below.

All cats and dogs over the age of 12 weeks which reside in Whitby must have a Town of Whitby animal licence. Animal licences are inexpensive and are for your pet's protection and safety.

Animal Services Guide

Click here to view the Animal Services Guide (PDF 1.33 KB)

Visit the Whitby Animal Services Centre

The Whitby Animal Services Centre provides animal care and sheltering services for Whitby and Ajax. Come visit the shelter to find a pet looking for a home or browse online our animals currently available for adoption using the link below.

Animal adoption

Location and Hours of Operation

4680 Thickson Road N., Whitby, ON

Monday through Saturday: 8:00 a.m. to 4:30 p.m.
Closed Sundays and Statutory Holidays

Services We Provide

Animal Services provides the following services for Whitby. For more information on a particular topic, please click on any of the links below.


Given the number of animals cared for at the Whitby Animal Services Centre, donations of the following items are always greatly appreciated:

  • Monetary donations for promoting animal welfare and public education programs
  • Cat and dog treats and toys
  • Grooming supplies
  • New collars and leashes