Large Items and Special Collections

Image of Special Collection $25 collection fee for Bulk and Metal items, free collection for e-waste and porcelain

To have any large items collected, a Special Collection must be scheduled in advance with the Town of Whitby.

Book a Special Collection

What to know if you are booking a special collection:

Pickups will require a pre-scheduled booking using the Online Booking Tool or by downloading the Whitby Waste Buddy App from Google Play or the App Store.
Bulky and Metal items will be subject to a $25 collection fee, whereas Electronic waste and Porcelain waste will be collected free of charge.

Schedule a Special Collection for your Bulky and Metal Items $25 per booking of 12 items:

Box springs
Mattresses
Bed frames
Sofas
Sporting Equipment
Appliances
Barbecues

*To look up other items not listed here, go to Whitby Waste Wizard to find out if a Bulky or Metal collection and payment is required.

Schedule Free Items For Special Collection

Electronic waste
Porcelain Items - Toilets

*To look up other items not listed here, go to Whitby Waste Wizard to find out if a Bulky or Metal collection and payment is required.

When and where to place your items

You must place your items at the curb by 7 a.m. on your scheduled collection date. You can place your bulky waste items out at the same spot you normally place your garbage and recycling. Your waste shouldn't be placed on the roadway or sidewalk.

Please do not park vehicles in front of your items. During the winter months, ensure your waste material is placed on a snow-cleared portion of the boulevard or on the snow-cleared portion of your driveway. Do not place items on snow banks or on the roadway.

Collection requirements and restrictions

Review the following collection requirements and restrictions for the large item special collection service:

All items must be properly and securely bagged, bundled or boxed. Each loose item is counted as one item toward the 12-item limit.
Any items over the 12-item limit will not be collected if payment has not been received for the additional items.
The maximum weight limit is 20 kg (44 lbs) per item. For some types of household furniture and appliances, the weight and dimension restrictions may be exempt.
Cut carpet and underlay into widths not exceeding four feet, then roll and securely tie. Small quantities of no more than 6 rolls per collection will be accepted. Each roll will be counted as one item.
Any waste items deemed to be unsafe for collection (oversized, overweight, hazardous, restricted or not properly prepared) will not be collected.
Fridges and freezers must have contents removed before collection and doors should either be removed or securely duct taped closed to prevent them from opening.
Toilet bowls must be separated and detached from tanks before collection. Toilets not separated from tanks will not be collected.
Place materials to the curb in a way that does not obstruct pedestrian or vehicles.
Please ensure all personal information is removed from e-waste prior to collection to protect privacy and security. The Town is not responsible for any data left on hard drives or memory devices.
Construction or home renovation waste is not accepted in this program.

Cancellations and re-scheduling

Cancellations can be made up to 48 hours before your collection (cancellation fees will apply). If you require assistance please contact the Operation's Centre at 905.668.3437 . Refunds will not be provided to cancellations made less than 48 hours from your scheduled collection.

We do not provide refunds for waste materials that are not out on time, or scavenged prior to the collection.

What materials are collected?

You can look up waste items on Whitby's Waste Wizard to find out if this item is included in the special collections program.

Materials not collected

We do not collect these waste materials under the special collections program:

Construction and renovation waste (wood, drywall, brick, concrete)
Landscaping waste (dirt, sod, stones, rocks, concrete slabs and steps, fencing, wood and brush, tree stumps, grass clippings)
Automotive parts
Recyclable and compostable materials
Tires
Hazardous waste material (anti-freeze, car and household batteries, fluorescent tubes, insecticides and pesticides, motor oil and oil filters, paint and paint thinners, pool chemicals, propane tanks, syringes and needles)
Pressurized containers (propane tanks)

*To look up other items not listed here, go to Whitby Waste Wizard to find out if a Bulky or Metal collection and payment is required.

Disposal Alternatives

Many items don't need to be thrown away. They can be reused, repaired, repurposed, sold or even donated.

Donation Options

There are a number of reuse and donation centres available in our community.

Always call ahead to ensure the item can be donated.