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The goal is to resolve the issue and achieve compliance with the bylaw.
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A Bylaw Enforcement Officer will be assigned to respond to your request and will contact you according to the assessed priority of the service request.
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If there is a possible noise bylaw violation, the officer may conduct an investigation, which could include education, and/or enforcement actions.
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This may include the requirement to document noise logs and submit them to the Officer for review.
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In the event that legal action is necessary, you may be asked to give evidence in court.
We encourage residents to exercise a reasonable degree of tolerance and to review the bylaw regulations by type of noise found below prior to submitting a service request.
If you have a concern, consider speaking with those responsible for making the noise to give them an opportunity to correct the issue. If you are a tenant, you must speak to your landlord first and give them a reasonable period of time to correct the issue before submitted a request to Bylaw Services.