Delivering Results - Your Plan in Action

The Town of Whitby is delivering on its Community Strategic Plan priorities using innovation, collaboration, and fiscal responsibility to make Whitby an even more exceptional place to live, work, and explore.

All of the 62 action items identified in the Community Strategic Plan have been started or completed – delivering results that matter to our community.

Results Highlights:

Supporting Safer Roads In Whitby

Supporting safe roads and school zones.

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Advocating For A New Hospital

Working to bring care closer to home.

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Addressing Food Insecurity

Supporting those in need in the community.

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Increasing Affordable Housing

Partnering to increase housing options.

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Supporting Safer Roads in Whitby

More crossing guards were approved in the 2026 Whitby Municipal Budget for key areas of the community, supporting safer roads and school zones.

The Town’s Administrative Penalty System (AMPS), introduced in 2024, is also improving compliance in school and community safety zones. The system allows parking tickets to be issued by mail after a violation is observed. From September 2024 to September 2025, tickets issued increased by 34 per cent, with 15 per cent issued to repeat offenders. Tickets for prohibited stopping areas rose by 500 per cent—directly improving school zone safety.

Community Safety Roundtables hosted by Mayor Roy also brought together representatives from the Town of Whitby, Durham Regional Police Service, and local school boards to discuss school zone safety, speeding, and other key road safety issues.

Advocating For A New Hospital

The Town continues to advocate with the Ministry of Transportation for the 50-acre parcel of land required to support a new hospital in Whitby at the corner of Highway 407 and Lake Ridge Road in Whitby.

Learn how you can get involved and help to bring care closer to home.

Addressing Food Insecurity

Through ongoing partnerships, the Town of Whitby is helping to address food insecurity in the community. In 2024, the Town of Whitby and Feed the Need in Durham partnered to open The Market at Iroquois Park Sports Centre – a 1,000-foot market-style community food bank. In 2025, weekly operating hours were expanded from one day per week to two, to meet increasing demand.

In addition, in 2025, the Mayor’s Community Development Fund provided funding to many organizations that support residents facing food insecurity including We Grow Food, Ignite Durham Learning Foundation and the Whitby Salvation Army Food Bank.

From food assistance and shelter services to mental health support and employment guidance, there are many community supports available to help those in need in Whitby and Durham Region.

Increasing Affordable Housing

The Town is partnering with Habitat for Humanity Greater Toronto Area to build 40 affordable housing units near Hickory Street South and Dunlop Street East.

The Town of Whitby and the Government of Canada are also working in partnership to support the development of more housing units in the community through nine local Federal Housing Accelerator Fund (HAF) initiatives and other associated projects, while creating and supporting long-term systemic changes. Learn more.

Delivering Value for Whitby

By working with partners, securing new funding, and finding smarter ways to deliver services, Whitby is ensuring every dollar creates lasting value - today and for the future. Here’s how:

Partnering For Impact

Strong partnerships help Whitby achieve more — faster. By working with community organizations, businesses, and other levels of government, the Town is leveraging collective expertise and resources to deliver shared results.

Key Areas of Focus:

Health and Well-Being: Partnering with Lakeridge Health and the Province of Ontario to bring a new hospital to Whitby and more family physicians to the community - improving access to quality healthcare close to home.

Food Security and Community Support: Collaborating with Feed the Need in Durham to launch The Market at Iroquois Park Sports Centre - a first-of-its-kind, market-style food bank that provides fresh, healthy options in a welcoming environment.

New Housing Options: Working with Habitat For Humanity GTA and other community partners to introduce more housing options that support residents in need and diversify local housing options.

Economic Development: Collaborating with local business leaders, innovation hubs, and post-secondary institutions to attract jobs and investment.

Finding Innovative Funding Solutions

The Town continues to explore and secure alternative funding sources to reduce reliance on property taxes while ensuring Whitby can invest in and deliver key community projects.

Key Areas of Focus:

Tourism and Economic Growth: The introduction of Whitby’s Municipal Accommodation Tax (MAT) helps fund tourism-related initiatives, supporting local events, attractions, and economic activity that benefit both residents and visitors.

Infrastructure Investment: Through a provincial grant for Columbus Road, the Town can deliver quality infrastructure more quickly and efficiently, improving transportation connectivity and supporting Whitby’s growth.

Green Community Facilities: The Town secured federal green funding for the Whitby Sports Complex, supporting energy-efficient design, sustainability, and the long-term environmental performance of one of Whitby’s largest-ever community projects.

Grants and Government Funding: Actively pursuing additional provincial and federal grants for infrastructure, recreation, and sustainability initiatives.

Revenue Generation: Exploring new sponsorships, naming rights, and land optimization opportunities that generate community benefit.

Maximizing Efficiencies

As Whitby grows, the Town continues to focus on efficiency, innovation, and continuous improvement - ensuring high-quality services are delivered in the most cost-effective way.

Key Areas of Focus:

Digital Transformation: Expanding online services and automating processes to save time and improve the resident experience. This includes leveraging the Housing Accelerator Fund grant to move building permits online, making it easier for residents and businesses to apply, track, and complete projects.

Service and Process Reviews: Regularly reviewing programs to identify opportunities for savings and service enhancements. Empowering staff to find smarter ways of working - in fact, Town staff identified 77 ways to cut costs or save dollars across key service areas, contributing to long-term financial sustainability.

Integrated Technology Solutions: Modernizing our processes and tools. This includes the digitization of the Seniors Windrow Program to show live route completion and updates, resulting in more efficient and reliable service delivery for residents. The Town also modernized its Commemorative Tree and Bench Dedication Program, resulting in reduced staff time and cost savings.

Sustainability and Energy Efficiency: Designing and maintaining infrastructure like the Whitby Sports Complex that reduces long-term operating costs.

Learn More:

Community Strategic Plan