Fire and Emergency Services

New Fire Hall Coming to West Whitby

As Whitby continues to grow, so does the need for essential community services. That’s why the Town is moving forward on plans to build a new fire station in West Whitby - one of the fastest-growing areas of the municipality.

Find out more

Call 9-1-1 if there is an emergency. Whitby Fire and Emergency Services (WFES) is dedicated to making your community safe. We are committed to providing the highest level of service to residents of the Town of Whitby.

Fire Services

To keep you safe in all situations, we offer a variety of services. Learn more about the responsibilities and services that Whitby Fire and Emergency Services offer:

We encourage you to contact us with feedback about our services so we can continue providing the highest level of safety to you and the community.

Fire Hall Locations

WFES Vision, Mission and Core Values

These statements and values help define who we are, what we value and where we are going.

Vision Statement

Creating a culture of community safety.

Mission Statement

Through innovation, leadership and education, we are dedicated to protecting life and property.

Core Values

Compassion: Treating our community as if they were our family.

Integrity: Being honest and trustworthy and doing the right thing.

Excellence: Striving for excellence in every aspect of the service we provide to our community.

Key Reports

Stay in the know and view our strategic plans, by-laws and annual reports to learn more about the direction of WFES.

WFES Master and Strategic Plans

Learn about what the WFES is currently focusing on to improve your community's safety:

Master Fire Plan (2016-2025)

WFES By-laws

Whitby Fire and Emergency Services follow the regulations outlined in the following by-laws:

WFES Annual Reports

Our annual reports give you an overview of the accomplishments in the past year, including WFES at a glance, community initiatives, public engagements, new fire recruits and more. Contact us for a copy of our past reports:

Fire Divisions

Whitby Fire and Emergency Services (WFES) consists of 146 employees working in four Divisions, at five fire halls. Review each of the divisions.

Fire Suppression

Fire Suppression is comprised of 135 personnel who respond to your emergency calls on a 24/7 basis. When not responding to calls, they spend much of their time delivering public education programs, engaging in daily training activities, and maintaining equipment.

Risk Management and Education

Risk Management and Education is comprised of seven personnel who are responsible for public education development and delivery as well as performing fire safety compliance inspections.

Fire Training and Professional Development

Fire Training and Professional Development consists of three personnel who are responsible for ensuring that our firefighters are on the leading edge of emergency-related knowledge and are equipped with the skills and abilities to provide the highest level of service to you and the community.

Administration

Administration houses eight personnel including:

A Fire Chief
Two Deputy Chiefs
One Administration Manager
Three Administration personnel
One Asset Management Coordinator

Administration provides the strategic direction for the department, coordinating and processing the information needed to keep the department operating effectively and efficiently.