Home-Based Business

Thinking of starting or already operate a home-based business in Whitby? This toolkit will guide you through the essential rules, resources, and support services available to help you succeed. Whether you’re just getting started or looking to grow, we’ve got you covered.

Rules and Regulations

Home-based businesses are permitted in the Town of Whitby and play an essential role in the vitality of our local economy. Before launching your business, it’s important to understand the regulations that apply to home-based businesses in Whitby. These rules ensure that home-based businesses operate safely and are compatible with surrounding residential uses:

You may need a business license depending on the type of business you are operating from your home. Please refer to our Business Licensing and Permits page to review the list of applicable business licenses, or to apply for a business license. Please ensure you are in compliance with all other rules, regulations and requirements for your business.

Some home-based businesses are generally permitted, while other businesses may not be allowed in residential zones. Permitted Uses include:

  • Teaching and/or instruction; and
  • Client-based treatments/services.

Non-Permitted Uses include, but are not limited to:

  • Adult entertainment establishment
  • Automobile sales establishment
  • Body rub establishment
  • Clinic
  • Contractor’s yard
  • Eating establishment
  • Escort service
  • Kennel
  • Motor vehicle paint and body shop
  • Premises used as a base of operations to assemble persons for transportation to work off-site or the pick-up of goods, materials or equipment for distribution or use off-site
  • Public garage
  • Retail store
  • Salvage yard
  • Taxi establishment

Please refer to your Zoning By-law for an exhaustive list of non-permitted uses.

Signage is restricted to maintain the residential character of neighborhoods. There shall be no display of signs advertising the existence of a homebased business within the dwelling unit or on the property, other than a sign erected inconformity with the Town of Whitby Permanent Sign By-law.

For more information, please contact the Planning & Development Services Department at planning@whitby.ca or 905-444-4306.

Economic Development Programs

The Town of Whitby Business Retention and Expansion (BRE) Program helps established, local businesses with expansion, hiring, and advisory support. Home-based Business are encouraged to participate! To request a meeting, visit Whitby.ca/BRE.

Whitby’s Business Spotlight Program offers local businesses the opportunity to share their story with the community. Visit Whitby.ca/BusinessSpotlight to read past stories, and contact the Economic Development team to have your business featured. 

If you're looking for an effective way to promote your business, consider one of the many facility advertising and event sponsorship opportunities available through the Town of Whitby. For more information, visit Whitby.ca/Sponsorship, or contact Manager of Advertising and Sponsorship, Chris Reed, for more information. 

Are you ready to expand your home-based business to a brick-and-mortar location? The Economic Development team is here to help you find the perfect space in Whitby. Reach out to us at ecdev@whitby.ca for support.

Business Support Organizations

Whitby has a strong network of organizations that can help you start and grow your home-based business:

Business Advisory Centre Durham (BACD) is Durham Region's small business centre that helps start up and existing businesses achieve success through free business advisory services, business development training, entrepreneurial grant funding and networking opportunities.

Contactbacd@durham.ca
Address: 605 Rossland Rd E, Whitby, ON L1N 6A3

View the Business Advisory Centre Durham website

Whitby Chamber of Commerce provides networking opportunities and resources for business growth.

Contact: Karey Anne Large | info@whitbychamber.org | 905.668.4506
Address: 209 Dundas St E LL5, Whitby, ON L1N 7H8

View the Whitby Chamber of Commerce website

Co-Working Spaces

  • Durham Region’s first and only technology accelerator, designed to support the growth of tech startups and businesses. 1855 Whitby offers co-working spaces, a shared boardroom and office amenities and is conveniently located in downtown Whitby. 
  • Contact: Kaila Dimopoulos | kaila@1855whitby.com | 905.550.2832
  • Address: 400 Centre St S, Whitby, ON L1N 4W2
  • 1855 Whitby website

  • With three branches across Whitby, including one in Brooklin, the Whitby Public Library offers quiet spaces for work and meetings. Larger room rentals are also available to rent for events, workshops, and more. Plus, access a variety of tools and technology through the Discovery Zonedigital resources, and friendly, helpful staff.
  • Address: 405 Dundas St W, Whitby, ON L1N 6A1
  • Whitby Public Library website

Marketplace Opportunities

Looking for a venue to showcase your business and sell your products? Check out these local marketplace opportunities where home-based business owners can connect with the community:

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