A-030-Accessible-Customer-Service-Policy

Accessibility Policies

Details

Number	A 030
Name	Accessible Customer Service Policy
Description	To establish corporate practice for accessible customer service in compliance with Ontario Regulation 429/07 (Accessibility Standards for Customer Service) and Ontario Regulation 191/11 (Integrated Accessibility Standards) made under the Accessibility for Ontarians with Disabilities Act, 2005, ensuring that goods, services, facilities and programs are accessible for all customers, including persons with disabilities.