COVID-19 Information and Updates

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COVID-19 Information and Updates

This page is a resource for up to date information on Town facilities, programs and services that have been impacted by COVID-19. This page will be updated frequently. 


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Latest Updates

Updated August 24, 2020

What you Need to Know: Whitby Enters Stage 3 of Reopening

On, Monday, July 20, the Ontario government announced that municipalities within the Durham Region Public Health Unit – including the Town of Whitby – can move into Stage 3 to re-open our local economy. The change is effective as of Friday, July 24, at 12:01 a.m.

Gathering Limits Increased

As part of the Stage 3 reopening, the Province announced gathering limits have been increased to the following:

  • A maximum of 50 people for indoor gatherings; and,
  • A maximum of 100 people for outdoor gatherings.

Safe physical distancing is still required when interacting with individuals outside of your own household or social circle.

Connecting with the Town

While we continue to encourage residents to access Town services online, some services will be offered in-person by appointment only. There are many ways to connect with the Town – whether it’s online, by email or phone, or in-person by appointment.

See what services are available and how you connect with us.

What's Open and Closed

View the Status of Amenities Reopening

Read the Public Notice for full details.

Waste Collection 

As of Tuesday, September 8, the 4-bag limit on the number of garbage bags residents can place on the curb every other week will once again be in effect. Additional bags must have garbage bag tags attached. Tags can be purchased at the Central Branch of the Whitby Public Library (405 Dundas Street West) and Town Hall at a cost of $2.50 each. The Town is exploring options to make the bag tags available for purchase virtually. 

Non-medical Masks or Face Coverings Mandatory Effective July 10

The Region of Durham has announced non-medical face masks or face coverings will be mandatory in most public and enclosed indoor areas effective July 10.

Read the Region's Public Notice for full details.

Supporting Local Businesses in Safe Reopening

Stage 2 eases restrictions on a number of local businesses, including personal care services and restaurants. While the Town is currently reviewing what this next stage means for the municipality, we have a number of tips and resources to help local businesses begin to reopen safely. 

Read our public notice for more information. 

Provincial Recommendations for Establishing a "Social Circle"

The Ontario Government announced that "social circles" of no more than 10 people can now be established. This means a set group of 10 people can interact and come into close contact with one another without physical distancing.

The Province recommends anyone who wishes to form a safe social circle should follow these five simple steps:

  1. Start with your current circle: the people you live with or who regularly come into your household;
  2. If your current circle is under 10 people, you can add members to your circle, including those from another household, family members or friends;
  3. Get agreement from everyone that they will join the circle;
  4. Keep your social circle safe. Maintain physical distancing with anyone outside of your circle; and
  5. Be true to your circle. No one should be part of more than one circle.

The province has developed a practical step-by-step guide to help you safely develop and join a social circle.

Virtual Summer Camps and Programs

On Wednesday, June 3, the municipality announced the cancellation of all in-person Town of Whitby, Community Connection, and Station Gallery summer day camps, including the Junior Fire Camp offered by Whitby Fire and Emergency Services.

Registration for virtual summer camps and programs begins this Monday, June 29, at 9 a.m. Whether it’s cooking, computer programming, sports skills training, kids’ craft activities or gaming, the Town has a virtual summer camp or program for residents ages 3 to 18. Check out the guide online at whitby.ca/getactive to plan your wish list. Camps and programs begin the week of July 6.

Residents can subscribe to receive ongoing recreation and camp updates directly to their inbox at whitby.ca/subscribe.

What's Open Whitby Map What's Open Whitby Map Pin Graphic

Shopping local in Whitby just got easier! Use our new online "What's Open Whitby" map to see who's open for business and how they're delivering services - whether it's curbside pick-up, contactless delivery or in-store service. You ca quickly search for a local business by category or address to find a variety of options available. 

Get on the Map

Are you a local business owner? Complete this short survey to populate your business on the map.

Roles and Responsibilities During COVID-19

Each level of government - Municipal, Regional, Provincial and Federal has role and responsibilities in response to COVID-19.

Download our Government Roles and Responsibilities Chart.

Government Roles and Responsibilities Chart

Learn more about these recent updates:


COVID-19 Information

The health and well-being of our staff and community is our top priority. It will take all of us working together to stop the virus from spreading. Health officials have told us the best way to stop the spread of COVID-19 is to:

  • Practice physical distancing of two metres (6 feet) from anyone outside of your home
  • Avoid making non-essential trips in the community and work from home wherever possible

Let's all do our part to stay apart and stop the spread of COVID-19.

Recommendations from Durham Health

The Region of Durham Health Department advises that if you are displaying symptoms of COVID-19, and have recently returned from travel outside of Canada, please contact your health care provider and Durham Region Health Department at 905-668-2020 or 1-800-841-2729.

More information is available at durham.ca/NovelCoronavirus.

Masks and Face Coverings

Effective July 10, the Region of Durham has declared non-medical face masks or face coverings mandatory in most public and enclosed indoor areas. 

Mask and Face Coverings FAQs

Mask and Face Coverings Resources

Trust your source

Important Numbers

Durham Region Health Department at 905-668-2020 or 1-800-841-2729
Telehealth Ontario at 1-866-797-0000
Government of Canada COVID-19 Information Services at 1-833-784-4397


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Accessing Town Services

Visit our Contact Us page for email addresses and phone numbers for our departments.

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News and Notices

Latest News and Notices

Supporting Local Business' Safe Reopening - Whitby Moves to Stage 3
Posted Wednesday, July 24, 2020

What You Need to Know: Whitby Enters Stage 3 of Reopening
Posted Wednesday, July 23, 2020

What You Need to Know: Whitby Enters Stage 2 of Reopening
Posted Wednesday, June 24, 2020

Supporting Your Safe Reopening
Posted Friday, June 19, 2020

Celebrate Canada Day the Whitby Way
Posted Wednesday, June 17, 2020

Whitby to Enter Stage 2 of Reopening on June 19
Posted Monday, July 15, 2020

Provincial Reopening: What You Need to Know This Week
Posted Tuesday, June 9, 2020

What You Need to Know: Summer in Whitby 
Posted Wednesday, June 3, 2020

Supporting Local Businesses - "What's Open Whitby" Portal Makes Shopping Local Easier
Posted Thursday, May 21, 2020

View All News and Notices