COVID-19 Information and Updates

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COVID-19 Information and Updates

This page is a resource for up to date information on Town facilities, programs and services that have been impacted by COVID-19. This page will be updated frequently. 


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Latest Updates

Updated April 3, 2020

Event Cancellation Extensions to June 30

Due to the COVID-19 public health crisis and provincial order to prohibit gatherings of more than five people, all Town events, town-supported events and third-party event permits are cancelled until June 30, with a possibility of further extensions.

Read the Public Notice for full details.

Local State of Emergency Declared

The Town of Whitby has declared a State of Local Emergency in light of COVID-19, reinforcing the need to continue to enhance response measures to keep residents safe.

Declaring a state of local emergency allows the Town to continue to manage this situation in the most effective way possible, and supports emergency declarations by the Province of Ontario and Regional Municipality of Durham.

The declaration reinforces our commitment to work together with our health partners to communicate one consistent message: stay home, save lives.

Read Mayor Mitchell’s full statement

Help slow the spread of COVID-19

  • Stay home, save lives
  • Do your part to stay apart; stay home unless it’s absolutely essential to leave your house
  • If you have to leave your house for an essential reason, practice physical distancing at all times
  • If you are returning from travel, self-isolate in your home for 14 days and ask family, friends or neighbours to drop off supplies for you

State of Emergency and Town Services

  • Essential municipal services that you rely on each day will continue to be available
  • Town facilities remain closed
  • Contact us by phone or email: whitby.ca/contactus

Park Amenities and Playground ClosuresPark Amenities and Playgrounds Closed

In an effort to stop the spread of COVID-19 and keep people home, the Ontario Government has ordered the shutdown of all outdoor recreation amenities in the province.

While in a park, do not use any park amenities or gather in groups – maintain physical distance of at least 2 metres between you and anyone outside of your household. Dogs can be walked through park areas on a leash.

Closed park amenities include:

  • Playgrounds
  • Sports fields
  • Basketball and tennis courts
  • Off-leash dog parks
  • Skateboard parks
  • Picnic areas
  • Outdoor exercise equipment
  • Parking lots
  • Community gardens
  • Park washrooms/shelters
  • And benches

Stay Home, Save Lives

We all need to work together and do our part to stop COVID-19 by staying home, practicing physical distancing, and avoiding social gatherings.

What Can I do?

  • We want you to stay at home, but understand that physical exercise is important
  • When you are outdoors, always maintain a distance of two metres or six feet between yourself and any person living outside your household
  • Use our parks and trails to get some exercise, but maintain physical distancing – stay at least two metres apart at all times
  • When you need to go outside for some fresh air, don’t drive to a park. Take a short walk around your neighbourhood
  • Discover the sidewalks and trails in your neighbourhood network.
  • And remember, right now your backyard is the best place to play!

Enforcement

By-law Services staff are patrolling local parks and will issue fines to anyone using closed park amenities. People being charged with an offence under the Emergency Management and Civil Protection Act (EMCPA) are required to identify themselves, as directed by the Province of Ontario.

Fines

Fines for failing to identify oneself range from $750-$1,000.

Fines for failing to comply with an emergency order are set out by the province and can carry punishments of up to one-year imprisonment or a fine of up to $100,000 for an individual.

More information available here.

Reporting

To report use of closed park amenities or gatherings of more than 5 people, complete Durham Regional Police Services Online Form.

Spring Program Cancellations

Effective immediately, the Town of Whitby and Station Gallery are cancelling the spring program session until further notice.

Refunds will be issued for all spring program payments collected to date. Read our notice for more information.

Burn Ban in Effect

Whitby Fire and Emergency Services needs your help. To ensure our resources are available for our residents during this global pandemic, a burn ban is now in effect. All burn permits are suspended until further notice. Thank you for working with us to help keep our community safe.

Questions?

Contact Whitby Fire and Emergency Services: 905.668.3312 | Email

Tax Support Measures

Measures to provide tax relief to residents and local businesses include:

  • A two-month grace period (or 60-day tax deferral) on the April tax instalment with no penalty or interest charged for May or June.
  • Additionally, the first instalment of the final billing scheduled for June will be delayed to July.
  • We will also be providing those who use pre-authorized payments with more flexibility and options to spread out their payments.

Questions?

Read our FAQs on COVID-19 Tax Relief

Contact our Tax Department: 905.430.4304 | Email | whitby.ca/tax

Parking Enforcement Changes

Register for Overnight Parking at Town Facilities

Need extra overnight parking? Spots are available (maximum two per household) for overnight parking at the following facilities:

  • Iroquois Park Sports Centre – 200 parking spots [map]Register Now
  • McKinney Centre – 100 parking spots [map]
  • Brooklin Community Centre & Library – 40 parking spots [map]
  • Whitby Civic Recreation Complex – 60 parking spots [map]

Let us know where you’ll be parking - register online before you park.

Fee Removal for Metered Spaces and Municipal Lots

The Town is temporarily eliminating payment for parking at all metered on-street locations and municipal parking lots. Time limits are still in effect.

Parking Enforcement Adjustments

Until further notice, residents are not required to register for short-term street parking, and Parking Services will not enforce the following:

  • On-street time limit offences on residential streets (e.g. three-hour parking)
  • Overnight parking restrictions (e.g., 2 a.m. to 6 a.m.)
  • Other Traffic By-law offences which do not create a safety hazard

Parking Services will continue to enforce all other offences – view the list here.

Book an Online Ticket Review

Questions?

Contact Parking Services: 905.430.4322 | Email

Garbage Bag Limit Increase

We have increased the four-bag limit to six bags for garbage collection, and are waiving the requirement for garbage bag tags.

Questions?

Contact Operations: 905.668.3437 | Email


COVID-19 Information

Stay Home Stay Safe Fact Sheet

The health and well-being of our staff and community is our top priority. Health officials have told us the best way to stop the spread of COVID-19 and flatten the curve is to stay home.

This means:

  • Stay home, save lives
  • It will take all of us working together to stop the virus from spreading
  • Let’s all do our part, don’t leave home unless absolutely necessary
  • Avoid making non-essential trips in the community and work from home wherever possible

Recommendations from Durham Health

The Region of Durham Health Department advises that if you are displaying symptoms of COVID-19, and have recently returned from travel outside of Canada, please contact your health care provider and Durham Region Health Department at 905-668-2020 or 1-800-841-2729.

More information is available at durham.ca/NovelCoronavirus.

Trust your source

Important Numbers

Durham Region Health Department at 905-668-2020 or 1-800-841-2729
Telehealth Ontario at 1-866-797-0000
Government of Canada COVID-19 Information Services at 1-833-784-4397


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Accessing Town Services

Visit our Contact Us page for email addresses and phone numbers for our departments.

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News and Notices

Whitby Extends Cancellation of Town Events and Permits Until June 30 Due to COVID-19
Posted Friday, April 3, 2020

Whitby Declares State of Local Emergency in Response to COVID-19
Posted Tuesday, March 31, 2020

Whitby Applauds Ontario’s Action Plan: Responding To COVID-19
Posted Thursday, March 26, 2020

Town of Whitby Cancels Spring Recreational Programming Due to COVID-19
Posted Thursday, March 26, 2020

Town of Whitby Closes Playgrounds and Play Structures
Posted Tuesday, March 24, 2020

Statement from Whitby Mayor Don Mitchell on Tax Penalties Being Waived for 60 Days
Posted Monday, March 23, 2020

Caring for Our Community During COVID-19
Posted Wednesday, March 18, 2020

All Facilities Closed to the Public Effective Immediately
Posted Tuesday, March 17, 2020

First Case of COVID-19 confirmed in Whitby
Posted Sunday, March 15, 2020

Statement from Whitby Mayor Don Mitchell on Town Response to COVID-19
Posted Friday, March 13, 2020

Town of Whitby Response to COVID-19
Posted Friday, March 13, 2020