COVID-19 - Closures, Cancellations and Reopening

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As the COVID-19 public health crisis evolves, this page will provide updates on:

  • Current facility closures
  • Program/event cancellations
  • Reopening of Town facilities and amenities

Our staff are still here to assist you, please reach out to us by phone and email. Visit our Town Services page for contact information.


COVID-19 Closures and Cancellations

On This Page


What you Need to Know Now:

In light of increasing cases of COVID-19, the Ontario government is extending the pause on any further reopening of businesses, facilities, and organizations, unless already permitted to open.

Connecting with the Town

While we continue to encourage residents to access Town services online, some services will be offered in-person by appointment only. There are many ways to connect with the Town – whether it’s online, by email or phone, or in-person by appointment.

See what services are available and how you connect with us.

Read the Public Notice for full details.

What's Open and Closed

Provincial Orders in Effect

The new limit on the number of people allowed to attend an unmonitored private social gathering across the province is:

  • 5 people at an indoor event or gathering (previous limit of 10); or
  • 25 people at an outdoor event or gathering (previous limit of 50).

Stay Safe, Practice Physical Distancing

When outdoors, residents are reminded to do their part to stay apart by maintaining a distance of at least two metres (or six feet).

The use of masks or face coverings is now mandatory in all public indoor settings across the province, such as businesses, facilities and workplaces, with limited exemptions, including corrections and developmental services.

Status of Amenities Reopening

Amenity

Anticipated Reopening Date*

Status

Beaches

Opened on May 19

Open

Benches

Opened on May 19

Open

Community Centres

Some community centres are now open for appointments, private bookings and small room rentals.

Anne Ottenbrite Pool (Iroquois Park Sports Centre) - book an appointment online

Whitby Civic Recreation Complex Health Club - Closed

Baseball diamonds

Opened for game play in alignment with guidelines provided by the Province and provincial sports organizations.

Closed

Basketball courts

Opened May 29

Open

Pickleball courts

Opened May 29, casual use only, no permitting

Closed

Skate parks

By May 22

Open

Sports fields (soccer, multi-use areas)

Opened for game play in alignment with guidelines provided by the Province and provincial sports organizations.

Closed

Tennis courts

Opened May 29, casual use only, no permitting

Closed 

Lacrosse boxes

Opened May 29, casual use only, no permitting

Open

Municipal facilities (including Town Hall)

 Reopened by appointment only. Book an appointment online.

Open

Municipal playgrounds

Opened on July 24

Open

Off-leash dog park

Opened on May 22

Open

Outdoor fitness equipment

Opened on July 24

Open

Picnic shelters

Open for casual use, no permitting

Open 

Port Whitby Marina

Opened to boaters on May 16

Open

Public boat launch

Opened to boaters on May 16

Open

Public washrooms / fieldhouses

Available in some areas

Kiwanis-Heydenshore fieldhouse now closed, remaining fieldhouses and washrooms remain closed

Portable Toilets

Available in areas with splash pads and/or fieldhouses

Closed

Splash pads

End of June

Closed - visit whitby.ca/splashpads for any individual splash pad closures.

Whitby Public Library

Contactless pickup available at Brooklin and Rossland; digital
collections and online programs available 

Central Library is open, branches remain closed.

Book returns open at Central and Brooklin.

* Use only permitted when maintaining physical distance of at least two metres (or six feet) between yourself and any person living outside of your household; dates may change based on weather and unforeseen circumstances.

Provincial Orders in Effect

Effective November 23, 2020, the new limit on the number of people allowed to attend an unmonitored private social gathering across the province is:

  • 5 people at an indoor event or gathering (previous limit of 10); or
  • 25 people at an outdoor event or gathering (previous limit of 50).

Stay Safe, Practice Physical Distancing

When outdoors, residents are reminded to do their part to stay apart by maintaining a distance of at least two metres (or six feet).

 Frequently Asked Questions

Q: What park amenities are open/closed at this time?

A: Most park amenities, expect most public washrooms and fieldhouses, are closed. Please remember to practice safe physical distancing of at least 2 metres (or 6 feet).

Q: When will sports fields reopen for team sports?

A: Some outdoor sports fields are now open for game play in alignment with guidelines provided by the Province and provincial sports organizations related to physical distancing and other health and safety measures. 

To reserve field space, a permit is required. To obtain a permit, Whitby sports organizations can email facilities@whitby.ca or call 905.668.7765.

Q: When will Community Centres Reopen?

A: Currently, the Whitby Civic Recreation Complex Health Club and Anne Ottenbrite Pool (located at Iroquois Park Sports Centre) are now open for workout and swim times by appointment. Book an appointment online here

The Town is currently reviewing when and how it will continue to safely reopen its community centres to the public. The Town thanks residents for their patience and will provide further information about reopening as soon as possible.

Limited space at some Whitby community centres continues to be open for private bookings. Groups interested in booking a space can email facilities@whitby.ca or call 905.668.7765 to learn more about space availability.

Q: Is the waterfront trail open?                    

A: Yes, you can use the waterfront trail. Always practice physical distancing of 2 metres.

Q: Can I sit on a bench while I’m out for a walk?

A: Yes, park benches, were reopened as of May 19.

Q: How do I report people using park amenities or gathering in groups of more than 10 people?

A: At this time, the following provincial orders remain in effect:

  • no gatherings of more than 10 people indoors and 25 people outdoors
  • all playgrounds, playground structures, splash pads and outdoor fitness equipment are still closed and not to be used. 

To report the use of closed amenities or gatherings exceeding currently Provincial orders, contact Durham Regional Police Services by:

1. Online reporting: www.drps.ca

2. Email: Intel-C19hotline@drps.ca

3. Calls to the COVID-19 Hotline: 905-579-1520 ext. 5802

Enforcement

By-law Services staff are patrolling local parks and will issue fines to anyone using closed park amenities. People being charged with an offence under the Emergency Management and Civil Protection Act (EMCPA) are required to identify themselves, as directed by the Province of Ontario.

Fines

Fines for failing to identify oneself range from $750-$1,000.

Fines for failing to comply with an emergency order are set out by the province and can carry punishments of up to one-year imprisonment or a fine of up to $100,000 for an individual.

More information available here.

Reporting

To report the use of closed amenities or gatherings exceeding currently Provincial orders, contact Durham Regional Police Services by:

1. Online reporting: www.drps.ca

2. Email: Intel-C19hotline@drps.ca

3. Calls to the COVID-19 Hotline: 905-579-1520 ext. 5802


Facility Closures

The following Town of Whitby facilities are closed:

  • Ashburn Community Centre
  • Brooklin Community Centre
  • Brooklin Community Centre & Library
  • Centennial Building
  • Fire Stations
  • Heydenshore Pavilion
  • Iroquois Park Sports Centre (except Anne Ottenbrite Pool, by appointment)
  • Luther Vipond Memorial Arena
  • McKinney Centre
  • Port Whitby Marina - open to boaters, closed to the public
  • Spencer Community Centre
  • Whitby 55+ Centre (Whitby Seniors’ Activity Centre)
  • Whitby Animal Services Centre
  • Whitby Civic Recreation Complex (except the health club, by appointment)
  • Whitby Garden Street Branch - open for limited in-person appointments 
  • Whitby Municipal Building (Town Hall) - open for limited in-person appointments 
  • Whitby Operations Centre
  • Whitby Public Library – Central Branch is Open

The need for the closures will continue to be re-assessed as the situation evolves. Changes and updates will be communicated through the Town’s website and  Facebook and Twitter. You can also sign-up for our eNews to receive email updates.


Public Meetings and Committee Meetings

Meetings are currently being live streamed to ensure safe social distancing. Visit Civic Web for meeting details and to view live streams.


Event Cancellations

Event Cancellations to end of 2020

Due to the COVID-19 public health crisis and provincial order to prohibit gatherings of more than 100 people outdoors, all Town events and town-supported events are cancelled until the end of the year. This includes Doors Open, Christmas in the Village and the Whitby Tree Lighting. The Town is also not accepting any new Special Event Permit applications until 2021.

The Town continues to explore opportunities to offer events and programming virtually or through alternate means that support physical distancing. The Town will be contacting all event organizers to advise them of the extended cancellation and will work with them to determine next steps.

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