COVID-19 - Closures, Cancellations and Reopening

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As the COVID-19 public health crisis evolves, this page will provide updates on:

  • Current facility closures
  • Program/event cancellations
  • Reopening of Town facilities and amenities

Our staff are still here to assist you, please reach out to us by phone and email. Visit our Contact Us page for contact information.


COVID-19 Closures and Cancellations

On This Page


What you Need to Know: Whitby Enters Stage 3 of Reopening

On, Monday, July 20, the Ontario government announced that municipalities within the Durham Region Public Health Unit – including the Town of Whitby – can move into Stage 3 to re-open our local economy. The change is effective as of Friday, July 24, at 12:01 a.m.

Connecting with the Town

While we continue to encourage residents to access Town services online, some services will be offered in-person by appointment only. There are many ways to connect with the Town – whether it’s online, by email or phone, or in-person by appointment.

See what services are available and how you connect with us.

Read the Public Notice for full details.

What's Open and Closed

Provincial Orders in Effect

As part of the Stage 3 reopening, the Province announced gathering limits have been increased to the following:

  • A maximum of 50 people for indoor gatherings; and,
  • A maximum of 100 people for outdoor gatherings.

Stay Safe, Practice Physical Distancing

When outdoors, residents are reminded to do their part to stay apart by maintaining a distance of at least two metres (or six feet).

Status of Amenities Reopening

Amenity

Anticipated Reopening Date*

Status

Beaches

Opened on May 19

Open

Benches

Opened on May 19

Open

Community Centres

Some community centres will begin to reopen in July for small group meeting room rentals only. No recreational programming will run at this time.

Closed

Baseball diamonds

Opened for permitting for Whitby sports teams to practice with physical distancing. Will reopen in early-August for game play in alignment with guidelines provided by the Province and provincial sports organizations.

Open

Basketball courts

Opened May 29

Open

Pickleball courts

Opened May 29, casual use only, no permitting

Open

Skate parks

By May 22

Open

Sports fields (soccer, multi-use areas)

Opened for permitting for Whitby sports teams to practice with physical distancing. Will reopen in early-August for game play in alignment with guidelines provided by the Province and provincial sports organizations.

Open

Tennis courts

Opened May 29, casual use only, no permitting

Open

Lacrosse boxes

Opened May 29, casual use only, no permitting

Open

Municipal facilities (including Town Hall)

 Scheduled to reopen by appointment only on August 4. Book an appointment online starting July 27.

Open

Municipal playgrounds

Reopening Friday, July 24

Open

Off-leash dog park

By May 22

Open

Outdoor fitness equipment

Reopening Friday, July 24

Open

Picnic shelters

Open for casual use, no permitting

Open 

Port Whitby Marina

Opened to boaters on May 16

Open

Public boat launch

Opened to boaters on May 16

Open

Public washrooms / fieldhouses

Closed at this time

Closed

Portable Toilets

Available in areas with splash pads and/or fieldhouses

 Open

Splash pads

By end of June

Open - visit whitby.ca/splashpads for any individual splash pad closures.

Whitby Public Library

Facility closed, but offering contactless pickup; digital collection remains open

Closed

* Use only permitted when maintaining physical distance of at least two metres (or six feet) between yourself and any person living outside of your household; dates may change based on weather and unforeseen circumstances.

Provincial Orders in Effect

As part of the Stage 3 reopening, the Province announced gathering limits have been increased to the following:

  • A maximum of 50 people for indoor gatherings; and,
  • A maximum of 100 people for outdoor gatherings.

Stay Safe, Practice Physical Distancing

When outdoors, residents are reminded to do their part to stay apart by maintaining a distance of at least two metres (or six feet).

 Frequently Asked Questions

Q: What park amenities are open/closed at this time?

A: Park amenities are being reopened as it is safe to do so. Town staff must complete required maintenance and repair of park amenities to ensure they are safe and ready for the public, in addition to posting updated signage throughout Town parks to reinforce the need to stay six feet apart.

View the open/closed status of park amenities with anticipated opening dates.

Q: When will sports fields reopen for team sports?

A: Outdoor sports fields will begin to reopen in early-August for game play in alignment with guidelines provided by the Province and provincial sports organizations related to physical distancing and other health and safety measures. No prolonged physical contact between players will be permitted, as required under current provincial guidelines.

To reserve field space, a permit is required. To obtain a permit, Whitby sports organizations can email facilities@whitby.ca or call 905.668.7765.

Q: When will Community Centres Reopen?

A: The Town is currently reviewing when and how it will safely reopen its community centres to the public. The Town thanks residents for their patience and will provide further information about reopening as soon as possible.

Limited space at some Whitby community centres continues to be open for private bookings. Groups interested in booking a space can email facilities@whitby.ca or call 905.668.7765 to learn more about space availability.

Q: Is the waterfront trail open?                    

A: Yes, you can use the waterfront trail. Always practice physical distancing of 2 metres.

Q: Can I sit on a bench while I’m out for a walk?

A: Yes, park benches, were reopened as of May 19.

Q: How do I report people using park amenities or gathering in groups of more than 10 people?

A: At this time, the following provincial orders remain in effect:

  • no gatherings of more than 50 people indoors and 100 people outdoors
  • all playgrounds, playground structures, splash pads and outdoor fitness equipment are still closed and not to be used. 

To report the use of closed amenities or gatherings exceeding currently Provincial orders, contact Durham Regional Police Services by:

1. Online reporting: www.drps.ca

2. Email: Intel-C19hotline@drps.ca

3. Calls to the COVID-19 Hotline: 905-579-1520 ext. 5802

Enforcement

By-law Services staff are patrolling local parks and will issue fines to anyone using closed park amenities. People being charged with an offence under the Emergency Management and Civil Protection Act (EMCPA) are required to identify themselves, as directed by the Province of Ontario.

Fines

Fines for failing to identify oneself range from $750-$1,000.

Fines for failing to comply with an emergency order are set out by the province and can carry punishments of up to one-year imprisonment or a fine of up to $100,000 for an individual.

More information available here.

Reporting

To report the use of closed amenities or gatherings exceeding currently Provincial orders, contact Durham Regional Police Services by:

1. Online reporting: www.drps.ca

2. Email: Intel-C19hotline@drps.ca

3. Calls to the COVID-19 Hotline: 905-579-1520 ext. 5802


Facility Closures

The following Town of Whitby facilities are closed:

  • Ashburn Community Centre
  • Brooklin Community Centre
  • Brooklin Community Centre & Library
  • Centennial Building
  • Fire Stations
  • Heydenshore Pavilion
  • Iroquois Park Sports Centre
  • Luther Vipond Memorial Arena
  • McKinney Centre
  • Port Whitby Marina - open to boaters, closed to the public
  • Spencer Community Centre
  • Whitby 55+ Centre (Whitby Seniors’ Activity Centre)
  • Whitby Animal Services Centre
  • Whitby Civic Recreation Complex
  • Whitby Garden Street Branch - Opening for limited in-person appointments as of August 4
  • Whitby Municipal Building (Town Hall) - Opening for limited in-person appointments as of August 4
  • Whitby Operations Centre
  • Whitby Public Library – all locations

The need for the closures will continue to be re-assessed as the situation evolves. Changes and updates will be communicated through the Town’s website and  Facebook and Twitter. You can also sign-up for our eNews to receive email updates.

View our Frequently Asked Questions for information on refunds and program specific cancellation information.


Summer Camps and Recreation Program Cancellations

What's Cancelled

All Town of Whitby, Community Connection, and Station Gallery summer day camps, as well as the recreation programs and activities found in the 2020 Spring/Summer Activity Guide, have been cancelled. This includes swimming lessons, general interest programming, 55+ programs and the Junior Fire Camp offered by Whitby Fire and Emergency Services.

Refunds

The Town is issuing full refunds for all payments received to date. Refunds will be issued to each partcipant’s Active account and can be used toward future programs, a membership, or activity payment. Participant’s can request a refund to their original credit card or by cheque by emailing their full name and mailing address to parks.rec@whitby.ca. Please note that refunds may take up to four weeks to process due to volume.

Exploring New Recreation Opportunities

The decision to cancel these programs were made following careful consideration of the advice of the provincial and public health officials at that time. As a Town, we are currently reviewing the Province’s latest announcement regarding summer camps and what it means for our programs. The health and well-being of our campers and staff is our top priority. That's why we need to take some time to assess how our camps could run, should we reopen them this summer.


Public Meetings and Committee Meetings

Meetings are currently being live streamed to ensure safe social distancing. Visit Civic Web for meeting details and to view live streams.


Event Cancellations

Event Cancellations to September 19

Due to the #COVID19 public health crisis and provincial order to prohibit gatherings of more than five people,all Town events, town-supported events and third-party event permits are cancelled until September 19 (including Harvest Festival), with a possibility of further extensions.

The Town continues to explore opportunities to offer events and programming virtually or through alternate means that support physical distancing. The Town will be contacting all event organizers to advise them of the extended cancellation and will work with them to determine next steps.

The following events are cancelled. We’re exploring virtual event opportunities – stay tuned!


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Visit our Contact Us page for email addresses and phone numbers for our departments.

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