Whitby Delivering Results on Local Priorities

Community Strategic Plan enters final year with significant process on 62 action itemsThe Town of Whitby is delivering real, measurable results on the priorities that matter most to residents as it enters the final year of its 2023–2026 Whitby Community Strategic Plan.

In June 2023, Whitby Town Council endorsed the Plan, which includes 62 community-informed action items that reflect resident priorities: the waterfront, healthcare, green spaces, community safety, economic growth, and the desire to address social needs, like homelessness and food security. Today, 100 per cent of the action items are underway or complete.

In this, the Plan’s final year, the Town will focus on:

• completing construction on the state-of-the-art Fieldgate Sports Complex;
• bringing even more housing options to the community, including 40+ new affordable units to be built by Habitat for Humanity GTA in Downtown Whitby; 
• improving the waterfront, including around the historic Rowe House;
• creating safer roads and neighbourhoods through a new Traffic Calming Policy;
• improving and digitizing the Town’s customer service delivery, including a new AI Chatbot;
• creating a more connected community through major road upgrades and construction, including on Columbus Road and the Mid-Block Arterial Roadway; and,
• partnering with community and government partners to address local priorities like access to healthcare and supports for those in need.

Watch a video from Mayor Elizabeth Roy.

Collectively, these actions move us closer to achieving the vision for Whitby captured in the Community Strategic Plan – naturally beautiful green spaces, a vibrant waterfront, thriving downtowns, a safe community, and an exceptional place to live, work, and explore.

The final Community Strategic Plan progress report will be presented to Council in May 2026.

QUOTES

“I couldn’t be prouder that 100 per cent of the action items in Whitby’s Community Strategic Plan are now underway or complete. Every action item reflects the priorities our residents told us matter most to them, and it’s a privilege to see our community’s vision turn into tangible progress. This annual progress update shows that when we listen, plan thoughtfully, and work together, we can deliver results that improve quality of life today while laying a strong foundation for Whitby’s future. It truly is your plan in action, Whitby.”

-       Elizabeth Roy, Mayor, Town of Whitby

“This Plan reflects what residents told us matters most, and our progress shows what’s possible when Council and staff work together with a shared focus on community needs. As we enter the final year of the Community Strategic Plan, we’re proud of the results delivered and remain committed to seeing these priorities through.”

-       Matt Gaskell, Chief Administrative Officer, Town of Whitby

QUICK FACTS

• More than 8,500 people visited the Connect Whitby project page and over 3,000 completed online surveys or took part in virtual and in-person engagement sessions to help inform the CSP.
• The Plan includes four pillars, 13 objectives, and 62 action items to achieve this Community Vision.

MORE INFORMATION

Read the full 2025 Community Strategic Plan Progress Update or visit whitby.ca/PlanInAction to learn more. Subscribe to the Town’s news feed to receive all Town news and updates.

For media inquiries, please contact:

Erin Mikaluk, Manager, Communications and Creative Services, Town of Whitby                                 
Phone: 289.314.6913; Email: mikaluke@whitby.ca

Jillian Follert, Public Affairs Coordinator, Office of the Mayor                                                                 
Phone: 289.387.9101; Email: follertj@whitby.ca