
Because You Asked is an opportunity to provide helpful context and information about issues the community is asking about. Got a question? Email follertj@whitby.ca
It’s a common winter frustration. You’ve just finished shoveling and the plow clears the street and leaves a pile of snow at the bottom of your driveway – also known as a windrow.
At this time of year, I get many questions from residents about why the Town of Whitby doesn’t offer windrow clearing.
The Town does provide a free windrow clearing service for people 65 and over and those with disabilities.
This year, more than 1,170 people signed up to receive this service, a significant increase from 667 participants when the program started in 2008-09.
The Town at a minimum, follows the provincially legislated standards for snow clearing, which set out what winter maintenance is required based on road classification and the amount of snowfall.
The legislation does not include requirements for windrow clearing.
A municipality-wide windrow clearing program is offered in very few southern Ontario municipalities -- Richmond Hill, Vaughan, and parts of Toronto.
The City of Toronto only offers windrow clearing in Etobicoke, Scarborough, and North York – it’s a pre-amalgamation service that has not been extended to the rest of the city.
Town of Whitby staff have provided Council with periodic updates on the cost of a windrow program.
A high-level estimate from 2023 notes that a town-wide windrow program using contracted services would cost $3.7 million annually.
Based on the costing provided in a City of Mississauga report from October 2024, the current estimate is $5.2 million annually, again through contracted service providers.
If the Town were to provide the service in-house, it would require the purchase of 50 pieces of equipment at a cost of about $30 million, as well as additional costs for staffing, fuel and insurance.
Why is additional equipment needed? The Town currently uses dump trucks with plows for the majority of snow clearing.
Windrow eliminator blades only work on loaders, and require the loader to travel at a much slower rate of speed and then a truck will follow behind to salt the road.
Town staff also shared that a windrow clearing program can pose unique challenges:
- Townhomes and homes in cul-de-sacs can’t be serviced because there is nowhere to push the snow.
- Windrow programs often narrow the width of a driveway as the winter progresses and snow accumulates.
- There are challenges with providing windrow clearing on the same day as waste collection
- The Town would have to prevent parking in the lower portion or boulevard portion of the driveway, further exacerbating residential parking issues
- There is currently an industry-wide staffing challenge for qualified operators, which means contractors could face challenges providing windrow clearing in a timely manner
As you can see, it’s a complex issue in terms of cost and logistics.