Community Survey



The Town of Whitby is committed to being an open and inclusive organization that is responsive to the needs and concerns of its residents.

As part of this commitment, the Town undertook a biennial community survey to gauge resident satisfaction with Town programs and services.

The survey, conducted by a public opinion firm, included both a randomized telephone survey of residents and an online survey for residents who were not contacted by phone to take part in.

Survey data collected provided valuable information to help inform the development of the Town’s annual budgets, strategic plan priorities and program/service delivery.

2018 Community Survey Results

View the Final Results Report

View the Survey Results Highlights


If you have any further questions, please contact the Corporate Communications Division at or 905.430.4300 x7120.