The Town of Whitby's Corporate Strategic Plan 2019-2022 defines a clear and consistent focus for our community that will serve as a framework to help drive a progressive organizational culture, increase collaboration and guide decision-making across the organization.
Together we deliver services that make a difference in our community.
Inspiring excellence through a culture where everyone is valued and respected.
Our core values guide our actions and decisions and help align us to the vision. We have identified our core values through an acronym of WE (Whitby Employees) C.A.R.E.:
In order to fulfill our mission, vision and core values, the Corporate Strategic Plan identifies three key priorities with detailed objectives.
People |
We will foster an inclusive environment where employees can experience job satisfaction and rewarding careers. Our objectives to achieve this priority include:
|
Organization |
We will be a high performing, innovative, effective and efficient organization. Our objectives to achieve this priority include:
|
Customer |
We will provide a consistent, optimized and positive customer service experience. (Note: Customer is defined as both external and internal.) Our objectives to achieve this priority include:
|
View our staff reports that outline our process in developing the 2019-2022 Corporate Strategic Plan:
Contact us for a copy of our staff reports.
This plan also serves as the framework to guide the development of the 2022-2024 Business Plan and other work plans, strategies, annual operating and capital budgets including:
Contact Us