The Town of Whitby offers a number of methods for you to pay your taxes.
At Financial Institutions: payments can be made at most banks and trust companies. Please ensure that you have your remittance stub.
By Mail: an envelope is provided with each tax bill for your convenience, or you can mail to:
Town of Whitby Taxes
575 Rossland Road East
Telephone Banking : we accept payments made by telephone. Please contact your financial institution for more information.
Computer Banking: visit the website of your banking institution, log yourself in to your account and find the "add payee" section (every bank website is different). This bill is under "Whitby, Taxes" or "Whitby, Ontario Taxes". After you locate the bill, it will prompt you for the account number that is on your tax bill. Please use all 15 digits with no decimals or spaces. Once the bill has been added successfully, you will be able to make payments online.
ATM Banking: when making an ATM payment, make sure that you include your bill stub(s) with the payment. Please allow sufficient time for bank processing. For more information, please contact your financial institution.
In Person: between the hours of 8:30 a.m. and 4:30 p.m., Monday to Friday, at Town of Whitby Municipal Office, at the Tax Counter. We only accept cash, cheques, and debit card payments. - Please note that due to COVID-19 our offices are currently closed to the public, please use one of the other available payment options.
After Hours: there are two drop boxes available 24 hours a day for your convenience. One is located beside the front entrance to the Municipal Office. There is a second drop box available near our circle driveway. These boxes are secured, and checked daily. Depositing cash is not recommended. Deposit your cheque and remittance stub(s). If a receipt is required, please return the entire bill including stubs.
Post-Dated Cheques: make cheques payable to the "Town of Whitby". Post-dated cheques corresponding with the due dates on the stubs will be accepted and held for deposit as they become due, saving you postage charges and the possibility of missing due dates. Post-dated cheques can be mailed, dropped off in person, or deposited in the drop boxes after hours.
All cheques must be payable in Canadian Funds and drawn from a Canadian Financial Institution.
Pre-Authorized Tax Payment Plan (PAP):
Please review our Pre-Authorized Tax Payment Plan information.
Pre-Authorized Payment - Application Form (PDF, 74 kB)