Effective October 1st, 2020 our Garden Street branch will be closed to the public and until further notice, in-person payments will not be available. Payments can be made by credit card online at www.paytickets.ca or by cheque, delivered or mailed to 575 Rossland Road East, Whitby, ON L1N 2M8.
Smart meters on Centre Street North
The Town has installed smart parking meters on Centre Street North. The meters feature a user friendly layout and will accept coins as well as credit cards. The meters are a pilot project and have recently been installed on Centre Street between Dundas Street and Mary Street.
Parking Enforcement and Tickets
Parking in Whitby is regulated by the Town's Traffic By-law #1862-85, which was passed by Whitby Council to maintain the safe and efficient movement of vehicular and pedestrian traffic for the residents and visitors of the Town.
Enforcement of the parking regulations is directed toward vehicles that interfere with the movement of pedestrians, maintenance duties, or impede access for emergency vehicles. Accessibility-related infractions, such as obstructing sidewalks and accessible spaces are patrolled pro-actively. Infractions related to access for emergency vehicles are also patrolled pro-actively (fire routes, fire hydrants).
The Town has a three hour on-street parking limit which applies all year long. This limit is enforced on a complaint basis. In addition, from November 1 to April 15 there is an additional restriction of no parking from 2 a.m. to 6 a.m., whether there is inclement weather or not. Maintenance staff are out at this time in preparation for inclement weather. This infraction is pro-actively patrolled for compliance.
If you receive a parking ticket, you can visit the parking tickets page for information on your available options.
Short Term On Street Parking Registration
If you require an exemption to the three hour limit, or the 2 a.m. to 6 a.m. overnight parking restriction, please register for the short term on-street parking program. During a snow event, your registration for on-street parking will be void if your vehicle interferes with snow clearing operations.
Traffic By-law and Important Notices
The Town of Whitby acknowledges the valuable service our veterans provide to our Country and offer free parking at on-street metered parking spaces and in municipal paid parking lots. Operators of a vehicle displaying a veteran licence plate can park without paying, for the limit of the parking meter or municipal lot.
Common Parking Infractions
Below are examples of common parking infractions:
The unimpeded movement of emergency response vehicles is very important; maintaining a safe and direct route for emergency vehicles through our streets is essential to the well-being of our citizens.
Filing a Parking Complaint
Please complete the form below to file a complaint about a parking issue:
Accessible Permit Parking
Specially designated parking spaces for vehicles with accessible permits are available in the municipal parking lots and specific on-street parking meter locations. These parking spaces are marked with a posted sign with optional paint on the parking surface. Designed and located to assist with accessibility, these spaces are not to be used by vehicles without a properly displayed valid accessible parking permit. Parking in one of these spaces without a valid accessible parking permit can result in a minimum fine of $300.00.
All parents and guardians want their children to travel safely to and from school. The Town of Whitby enforces parking-related issues on the streets surrounding schools. The reasons for enforcement in school zones include:
- parking in a fire route
- parking in a signed no parking or no stopping zone
- parking over a sidewalk
- parking in a manner that blocks a driveway or laneway
Speed enforcement in school zones is under the jurisdiction of the Durham Regional Police Service.
'Operation School Zone ABCs'
Parking Services staff participate in a school safety initiative called 'Operation School Zone ABCs', in conjunction with Durham Regional Police Services (DRPS) and the Durham District School Board.
Operation School Zone ABCs encouraged parents, guardians and students to:
- Always Obey the Signs
- Bike or Walk to School
- Co-operate To Make Everything Go Smoothly
Although many schools are known as "walking schools" (meaning the vast majority of students live close enough to walk everyday), more people are choosing to drive students to and from school. This increase in vehicular traffic negatively impacts student and community safety creating a traffic situation that exceeds the roadways capacity and that of the school property, including the kiss and rides.
As a result, the Town receives complaints regarding aggressive and dangerous driving around our schools by drivers frustrated with the congestion, and a disregard for posted regulatory signs including, no parking, no stopping, and speed limits. There have also been instances of aggressive and rude behaviour by frustrated drivers/parents towards other parents, school officials, teachers, enforcement officers and students. All of this adds up to a decrease in safety for children trying to get to school.
Operation School Zone ABCs is a result of meetings between DRPS, the Town of Whitby, and the Durham District School Board to discuss ways of educating parents and students about safety around schools. A special team of officers from Central West Division, and the Town's Parking Enforcement Staff, will begin a strict enforcement approach at Whitby area schools. Operation School Zone ABCs will continue to run throughout the school year, and promotes Council's goal of achieving safe and walkable communities.
For more information regarding enforcement please contact Parking Services at 905.430.4322.
Pay by Phone now available to pay for municipal parking
HonkMobile is now available in Whitby and will transform the way Whitby motorists pay for parking. Honk is available for all paid on-street parking spaces and off-street parking lots in both Whitby and Brooklin. The app enables motorists to pay for parking using their smartphone in addition to the traditional payment methods.
The HonkMobile app is easy to use and enables customers to pay for parking from their smartphones before departure, during their trip or upon arrival at their destination, adding significant time saving and convenience to the parking process. Motorists will receive alerts and reminders 15 minutes prior to expiration of their parking session, providing them with the opportunity to pay for additional meter time remotely.
Time will not be displayed on the meter, but the interactive technology allows Parking Enforcement Officers to use a wireless handheld device to see when a motorist has paid using the app. Using a single HonkMobile account, users can pay for parking in Whitby and anywhere HonkMobile is accepted across North America. To download the app to get started, or learn more visit www.honkmobile.com.
HonkMobile can be downloaded for free on both iOS and Android at www.honkmobile.com or via the App Store or Google Play.
While Parking Enforcement make every effort to ensure you don't receive a ticket after paying to park with Honk, communication and technology issues occur from time to time. If you receive a parking ticket after paying for Honk please contact Parking Services at 905.430.4322 or email your Honk receipt to email@example.com to have your ticket voided.
The Town of Whitby offers a total of 274 metered On-Street Parking spaces throughout downtown Whitby to a maximum of two-hours.
The Town of Whitby offers free parking weekdays after 6:00 p.m., and on Saturdays, Sundays, and holidays for all users, subject to the 2-hour maximum parking restriction at metered spaces.
Individuals with valid accessible parking permits are permitted to park at a metered space free of charge.
Parking on Dundas St. between Brock St. and Euclid St. / Henry St. is prohibited between the hours of 4:30 p.m. and 6:00 p.m. This restriction is necessary to maintain unobstructed traffic flow during times of increased commuter traffic.
Parking is prohibited on any road or street between the hours of 2:00 a.m. and 6:00 a.m. from November 1 to April 15.
Metered Parking Rates
Municipal Parking Lots
There are 6 municipal parking lots within the Town's downtown core. These parking lots are strategically placed to allow residents and visitors to shop and conduct business in the Town of Whitby. Pay and display ticket machines are located in each parking lot for the convenience of lot users. In addition, there is 1 municipal parking lot with 90 parking spaces located in Brooklin's downtown.
Municipal Lot Parking Rates
For more information about the Town's municipal parking lots, including information about leased parking passes and lot locations, please visit the municipal lots page.
Parking Master Plan Study
The Town is reviewing the current and future residential parking needs in Whitby. The Parking Master Plan Study will identify recommendations to address on-street parking in our communities.
The Draft Master Plan is available for public review and comment until September 15, 2020:
Please submit questions or comments to firstname.lastname@example.org.
The Draft Parking Master Plan report is being presented to Committee of the Whole on June 25, 2020
The Parking Master Plan Status Update Report was presented at the Committee of the Whole Meeting on Monday May 13, 2019.
The purpose of the meeting was to present the Committee with a status update of the Parking Master Plan project. The report included preliminary recommendations which were presented to the public for comment at a June Public Information Centre.
Preliminary recommendations of the Parking Master Plan included the following:
- Expansion of the lease parking program to certain existing/proposed on-street parking meter locations;
- Expansion of Municipal Lot 5 (Green Street/Colborne Street) to the east on Town owned lands to create approximately 20-25 spaces;
- Initiating the process for a Private Public Partnership (3P) or Design-Build Operate (DBO) model for parking structure(s) within Downtown Whitby;
- Pilot project for on-street residential permit parking.
A staff report followed the June Public Information Centre.
If you have any questions regarding the staff report or the proposed recommendation please contact Transportation Services.
Interested Parties List
Registering for the Interested Parties List gives up-to-date notifications and information through email or direct mail. If you would like to be placed on the Interested Parties List, or provide input to the Parking Master Plan please let us know at email@example.com.