Accessing Town Services

Contact

 

Accessing Services Graphic

There are many ways to connect with the Town – whether it’s online, by email or phone, or in-person by appointment. Here is a snapshot of some of the most commonly requested services and how to access them.

Due to increasing cases of COVID-19, the Town is delivering more services virtually. Here is the current list of services available in-person by appointment.

'X' indicates a service is unavailable through specified means

View printable Town Services Chart.

Services

Online

Email

Phone

In-person

More Information

Animal Control

Web

Email

X

X

Link

Animal Licensing

Web

X

X

X

Link

Bids and Tenders

X

Email

905.668.5803 X Link

Building Inspections

X

Email

905.430.4305

X

Link

Building Permit Applications

X

Email

905.430.4305

X

Link

Burn Permits

X

Email

905.668.3312

X

Link

Business Licence

Email

905.430.4907

X

Link

By-Law Complaints

Web

X

X

X

Link

Camp and Program Registration

Web

Email

905.666.1991

X

Link

Civil Marriage Ceremonies

Web

Email

 

905.430.4315

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Commercial Fire Inspections

X

Email

905.668.3312

X

Link

Commissioner of Oaths

X

Email

905.430.4315

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Freedom of Information Requests (new submissions only)

X

Email

905.430.4315

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Garbage Tags

X

X

905.430.4300

Appointment-only at 575 Rossland Road East

Book Appointment

Whitby Central Library - 405 Dundas Street West

Link

Lottery Licence

Web

X

905.430.4315

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Marriage Licence

Web

X

905.430.4315

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Outdoor Patio Permit Applications 

Web

Email

905.430.4305

X

Link

Parking Complaints

Web

X

X

X

Link

Parking Ticket Review

Web

X

X

X

Link

Pay a Parking Ticket

Web

X

X

X

Link

Planning Applications and Consultations

X

Email

905.430.4306

X

Link

Pool Enclosure Permit

X

Email

905.430.4345

X

Link

Property Tax Pre-Authorized Payment

Web

Email

905.430.4304

X

Link

Property Tax Payments

Web

Email

905.430.4304

Link

Report a Lost Pet

X

Email

905.655.0283

Whitby Animal Services Centre, 4680 Thickson Rd.

Link

Short Term On-Street Parking Registration

Web  X  X  X Link

Special Waste Collection (Large items)

Web

X

905.668.3437

X

Link

Special Event Permit

X

Email

905.430.4300

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Tree Removal

X

Email

905.430.4306

X

Link

Viewing of Assessment Roll Books

X

Email

905.430.4304

Appointment-only at 575 Rossland Road East

Book Appointment

Link

Walk or Run Event Requests

X

Email

905.430.4315

X

Link

Zoning Inquiries

X

Email

905.430.4306

X

Link

Questions?

Contact us at 905.430.4300 or email info@whitby.ca.