Town Hall

Effective at the close of business hours today, Town Hall will be closed for in-person appointments like marriage licences, civil ceremonies, assessment roll book viewing and commissioner of oaths, until further notice.

There continue to be many ways to connect with the Town, whether it’s online, over the phone or by email. For a list of frequently used services and how to access them, visit whitby.ca/services.

Community Centres

All of the Town’s recreation facilities, including Iroquois Park Sports Centre, will be closed to the public effective today, April 1, at the close of regular facility hours until further notice. This includes the Whitby Civic Recreation Complex health club, as well as all indoor ice rinks and pools. This means pool permits, ice permits and private meeting room bookings have also been suspended until further notice. Refunds will be issued for any cancelled permits or bookings. All memberships have been or will be placed on hold and pre-authorized payments suspended. For membership questions or cancellations, please contact us at getactive@whitby.ca.

Registration for the Town’s virtual session of its Spring Recreation Programming is now open at whitby.ca/getactive. To receive updates on re-opening plans and other virtual program opportunities, visit whitby.ca/subscribe.

Please note that McKinney Arena will continue to operate as a COVID-19 vaccination site.

Outdoor Recreational Amenities

The provincial stay-at-home order and supporting restrictions have impacted a number of Town outdoor amenities. Here’s what’s open and closed right now:

Open

• Beaches
• Off-leash Dog Parks
• Park Benches
• Parks
• Playground Structures
• Trails

Closed

• Baseball Diamonds
• Basketball Courts
• Boat Launch
• Lacrosse Boxes
• Outdoor Fitness Equipment
• Pickleball and Tennis Courts
• Picnic Shelters and Tables (No permits)
• Skate Parks
• Sports Fields (Multi-use)

When using these amenities, residents must maintain physical distancing from all those living outside of their same household.

What Outdoor Recreation Amenities are open

Whitby Public Library

All locations will be open for contactless pick-up only. Book Returns at all locations are open. Please note: the Book Return at the Rossland Branch is open during hours of operation only. Library programs remain online. Our Digital Content is always available. Staff are available to help by phone, email or LiveChat. Register for a library card online or by phone. 

Indoor and outdoor dining at restaurants and bars is no longer permitted. Take-out, drive-through, delivery and curbside pick-up can continue. Indoor gyms and fitness centres must close. Personal care services (including hair and nail salons), movie theatres and performing arts facilities must also close.

The Province is encouraging any business with questions about the impacts of the province-wide shutdown to call 1.855.216.3090 or visit ontario.ca/covidsupport for more information.

The Town encourages residents to continue to shop local to support Whitby businesses during this time – order take-out, do curbside pick-up, purchase gift cards.

View information on up-to-date current regional public health guidelines, including safe gatherings, cases in Durham Region, social gatherings and how to celebrate special occasions with Durham Region's COVID-19 updates.

If you think you may have COVID-19, come in contact with someone who has it, or want to learn more about Ontario's assessments, testing locations, opening stages and essential workplaces, visit the provincial government's COVID-19 resource centre or contact Durham Region Health Department.

You can also visit the Canadian government's COVID-19 resources.

Effective July 10, 2020, you must wear a non-medical face mask or face covering within enclosed public spaces and common areas of apartment buildings and condominiums in Whitby. These mandatory instructions are issued by the Durham Region Medical Officer of Health.

Learn more about wearing masks and face coverings in Durham Region.

We're helping make shopping local easier. Our What's Open Whitby tool helps you discover which businesses are open in the town, how to shop safely and browse businesses by category, address or name.

You can also add your business to the map by completing our short survey.

Visit What's Open Whitby

Town of Whitby (municipal government)

• Animal Services
• Building Permits
• Burial Permits
• Development Applications
• Fire Services
• Organic and Garbage Collection
• Playground and Park Amenity Closures
• Parking Enforcement
• Property Standards Enforcement
• Property Tax
• Local Roads

Durham Region (regional government)

Visit Durham Region's coronavirus resources for more information about:

• Housing Services
• Long-term Care and Seniors' Services
• Paramedic Services
• Police Services
• Public Health
• Regional Roads
• Transit
• Waste Management
• Recycling Collection
• Water

Province of Ontario (provincial government)

Visit the provincial government's coronavirus resources for more information about:

• Business Support and Closures
• Colleges and Universities
• COVID-19 Testing
• Health Care
• Hospitals
• LCBO
• List of Non-essential Businesses
• Schools

Visit the federal government's coronavirus resources for more information about:

• Access to Credit
• Business Support
• Canada Child Benefit
• Canada Emergency Response Benefit
• Canada Student Loans
• Employee Support
• Employment Insurance (EI)
• Foreign Travel and Support for Canadians Abroad
• Income Tax