Compliance letters are issued by the Town of Whitby to confirm the current status of a property. These letters are often requested by lawyers, in advance of a property being transferred to a new owner.

Complete the Online Compliance Letter Application.

Compliance letters provide applicants with information about the following:

• Open or outstanding building permits affecting a property
• Approved pool enclosure permits
• Approved accessory apartment registrations
• Outstanding notices/orders issued against a property
• Confirmation of the zoning category 
• Minor variances granted for a property
• The heritage status of a property (Only if requested)
• Status of agreements registered on the title of a property (Only if requested)

For applicants with questions about tax status, fire code compliance, water billing, waste disposal or spills at a property, please contact the appropriate agency listed below:

With regards to information requested beyond what is provided in this letter, further due diligence is required.  Please be advised that this information is not provided through compliance letter requests.  You may need to reach out to the specific TOW departments or alternate agencies responsible for this information.

• Tax status and certificates:
  Town of Whitby Revenue Services, 905.430.4304, tax@whitby.ca
• Fire Code compliance:
  Town of Whitby Fire & Emergency Services, 905.668.3312, fire@whitby.ca

• Waste disposal or spills at a property:
  Ministry of the Environment, Conservation and Parks, 1.800.565.4923

• Water billing:
  The Regional Municipality of Durham, 905.666.6211
• Individual copies of notices/orders:
  Apply for a Freedom of Information Request through the Town of Whitby, Office of the Town Clerk, 905.430.4315

For all matters related to easements, roads, frontage information, lot coverage, and setbacks please conduct a title search of the property and review the Town’s Zoning By-laws to determine compliance. The Town of Whitby does not provide compliance letters for these matters.