Provincial Notice:

March 3, 2014

Two separate reviews of Ontario’s accessibility laws are currently underway:

  • The Independent Review of the Accessibility for Ontarians with Disabilities Act, examining Ontario’s progress towards achieving the goals for accessibility set out in the AODA and its standards.

    • The Reviewer will be holding public consultations between March 18, 2014 and April 22, 2014, and accepting written submissions until June 1, 2014. To register to paticipate or for more information please visit the official website.

  • The Review of the Accessible Customer Service Standard, including its long-term objectives and requirements that organizations must follow.

    • Public feedback on the proposed revised Customer Service Standard will be accepted from March 3, 2014 to April 16, 2014. For more information please contact the Province

Input to both reviews is welcome. 

Please note that comments received through one review process will not be considered by the other.

Mission Statement

Council and staff of the Town of Whitby are dedicated to ensuring accessible, responsive representation and providing innovative, efficient and affordable services that will enhance the quality of life of our growing and diverse community.

Accessibility Working Committee (AWC)

The Accessibility Working Committee was established in the summer of 2003 and comprises staff representatives from each of the Town's departments. The AWC provides input and direction on the Town's Accessibility Plan, and provides support and advice to the Accessibility Advisory Committee (AAC) .

Accessibility Advisory Committee (AAC)

The Accessibility Advisory Committee is responsible for providing advice to municipal Council to plan for accessibility on a wide range of municipal processes.

Accessibility in Whitby



Provincial Legislation and Guides

Additional Links